Associate, Program Continuum Operations (Las Vegas Valley)
Teach For America – Las Vegas Valley seeks an Associate, Program Continuum Operations to provide project management and logistical support for the Program Continuum team. This role will also involve managing our social media communication and AMEX budget reports. This role will report directly to the D, Program Continuum.This position offers a unique opportunity for an individual who enjoys cultivating relationships and influencing others by sharing information. An individual would be especially motivated in this role if s/he is energized by communicating large amounts of information, creating organizational and tracking systems, project management, and building and leveraging relationships to drive actions of others.
Las Vegas conjures up thoughts of sunshine, casinos and the strip for many; but there is another side to this incredible region. Las Vegas Valley is a tight knit community weathering the ups and downs of an uncertain economy, making critical investments to modernize our education system, and committing to working together so that all kids here can get a great education. Clark County School District (CCSD), which serves the Las Vegas Valley, is the fifth largest school district in the nation. Only 70% of the district's 315,000 students graduate from high school. Additionally, Nevada has the lowest percentage of children enrolled in early childhood programs in the country. This poses a serious threat to our state's economic growth. We must provide equity and excellence for all kids in the Las Vegas Valley and that's why we do our work and why we need you to join our team.
A hallmark of our team is a strong culture that fully embraces our regional culture values of One LoVVe, DEI Focused, and InNEVision. One LoVVe means we approach our work with compassion and support for our amazing family. DEI Focused requires us to become aware and cultivate our intersectional identities, perspectives, and life experiences to make us a stronger community. Finally, InNEVision means we value continuous engagement with the community, in order to create a vision that is responsive to the needs of our students and families. It calls us to create magic with creative solutions and innovative approaches rooted in possibilities for our community. We deeply care about the students and families we work with, improving our education system, and being part of an amazing TFA-LVV team grounded in our work.
Program Continuum Operations - 40%
- Create high level operations and logistics planning for CM and Alumni-facing events and PDs that lead to exceptional CM and Staff Culture as defined by our EOY FY18 goals.
- Exceed our CSI goal of 65% for all CMs by the EO FY18
- Exceed our CALI goal of 85% for all CMs by the EO FY18
- Exceed our NPS goal of 20%
- ACCs feedback outcomes: 90% of CMs rate all sessions with 6s and 7s.
- Create and send consistent corps member and Alumni communications related to regional programming, events and expectations.
- Track CM/alumni attendance and Professional Development hours for all programming and send report to M, Pre Corps, D, Program Continuum, MD, TLD, and M, Alumni Leadership one week after each event to ensure proper tracking for Program Tracker, AmeriCorps, regional grants and CM Retention.
- Office operations- Serve as one of three primary office leads including the following: leading phone and reception contact for the Las Vegas Valley team, ensuring quality customer service among corps members, external contacts, and other Teach For America staff. Regularly open the LVV office at 9am and close at 5pm. (schedule to be set as responsibility divided between 3 people)
- Coordinate with the Manager of Operations and Strategy and attend Strategy and Operation Support (SOS) subteam meetings.
- Manage the CM and Alumni Facebook page. Monitor postings and update members monthly.
Staff Communication - 20%
- Create and send consistent Staff communications related to Program Continuum programming, Alumni Programming, University expectations and community engagement to ensure successful and clear communication.
- Manage the Las Vegas Valley email inbox to respond to corps member questions in a timely, professional, and informed manner
- Build 1:1 and group rapport with all corps members and staff to facilitate trust
- Attend a portion of the Program Continuum LT meetings to ensure proper communication for Staff Blast and alignment for all CM and Alumni Events.
Budget Management - 20%
- Amex Management for Program Continuum Staff with AMEX expense accounts to ensure compliance with national accountability measures.
- Manage Cohort Budgets to ensure compliance with regional accountability measures.
- Share Monthly AMEX and timesheet compliance reports during the Program Continuum LT meetings to ensure national accountability measures.
Fulfilling our Mission through Organizational and Regional Priorities - 20%
- Attend and participate in all-staff team meetings and retreats.
- Own and support broader regional and organizational priorities, including selecting new corps members, recruitment, encouraging alumni and corps members to join our staff, and supporting regional initiatives.
- Active member of the LVV Communication Task Force
- Partner with other functional teams around your key initiative.
- Hold a clear, personal vision for impact and how it relates to your goals
- Seek ways to expand your impact, based on reflection and feedback
- Sustain yourself in this work and model this for your team and corps members
- Teach For America alum strongly preferred
- 1-3 years professional work experience managing projects to reach and exceed ambitious goals
- Some weekend and evening work required
- Ability to travel and work in the regional Teach For America office on a daily basis
- Ability to thrive in an entrepreneurial, goal-oriented and fast-paced environment
- Superb organization, detail-orientation, and project management and execution skills
- Ability to prioritize and juggle multiple projects in a deadline-driven environment
- Ability to create strong and compelling written communication materials
- Proven ability to build and leverage relationships
- Exceptional customer service ethic
- Motivated by details and management of information systems
- Strong tech and social media skills, including knowledge of Microsoft Office Suite, particularly Microsoft Excel
- Comfort and strength in verbal communication skills, especially over 1:1 or group phone calls
For more information, please contact [email protected] or visit www.teachforamerica.org/careers.
About the Organization
There are more than 16 million children growing up in poverty in the U.S., and less than 10 percent of them will graduate from college. These statistics are not a reflection of our children's potential; we know that children growing up in poverty can and do achieve at the highest levels. Rather, these statistics reflect the systemic lack of access and opportunity for children in low-income communities.
Teach For America (TFA) finds, develops, and supports an ever-expanding network of outstanding and diverse leaders committed to expanding opportunity for children in schools, school systems, and in every sector and field that shapes the context in which schools operate. Representing the diversity of America and sharing the experience of having taught successfully in our most challenging public schools, TFA corps members and alumni form a network of change agents inside and outside of education who are grounded in the tremendous potential of our most underserved children and connected to families and communities impacted by educational inequity.
Founded by Wendy Kopp in 1989, Teach For America has since expanded to 36 states and 53 regions, reaching more than 10 million students. Now 53,000 strong and growing each year, the TFA community is leading across all sectors, including as teachers, school and school system leaders, elected officials, policy and advocacy organizers, social entrepreneurs, and business and civic leaders. We support the individual and collective leadership of this network as they work hand-in-hand with students, families, and allies in the effort to realize educational equity and excellence for children across the nation.
Our Core Values:
Our core values define who we are at our best and guide our work together.
- Pursue Equity: We work to change practices, structures, and policies to realize educational equity for all children. As we do so, we actively examine our roles in perpetuating inequitable systems.
- Strengthen Community: We assume responsibility for our collective strength by developing relationships, building diverse and inclusive coalitions, and challenging one another to be our best. We act with empathy and extend grace to ourselves and others.
- Achieve Impact: We pursue ambitious, meaningful outcomes that lead to access and opportunity for all children. We hold ourselves to high standards, make data-informed decisions, and orient to long-term success.
- Choose Courage: We act on our beliefs and values, especially when it's hard. We center our efforts on the aspirations of our students and their families.
- Act with Humility: We acknowledge the limitations of our perspectives. We seek different points of view and historical context to evolve our thinking and actions.
- Demonstrate Resilience: We see every challenge as an opportunity to think expansively about solutions. When faced with obstacles, we deepen our resolve, adapt, and persist with optimism.
- Learn Continuously: We operate with curiosity and embrace new ideas to innovate and constantly improve. We take informed risks and learn from successes, setbacks, and each other.
Diversity, Equity and Inclusiveness at the Center of Our Mission
At Teach For America, we aspire to embody the commitment to diversity, equity, and inclusiveness we envision for our nation. Unequal access to opportunity along lines of race, class, and other aspects of identity has deep roots in American history, and institutional racism and classism contribute to inequitable access to educational opportunity in our country today. Therefore, understanding race, class, and the intersectional nature of oppression along these and other lines is critical to eliminating educational inequity and creating an education system in which all students can flourish.
Realizing educational equity and excellence will take a broad and diverse coalition of people—of diverse races, ethnicities, socioeconomic statuses, genders, sexual orientations, abilities, political views, and other aspects of identity and spheres of influence—united around a common purpose and shared values. We know that the change effort must be shaped by those of us who are most directly impacted by educational inequity. We also know that progress is only possible if each of us works effectively across lines of difference—with students, parents, partners, and each other—and if each of us understands and leverages the assets we bring to this work based on our identities and life experiences.
This understanding guides our strategy as we pursue our mission, and impacts how we allocate resources to recruit, select, train, support, retain, and engage corps members, alumni, and staff. In all we do, we act on the following beliefs.
→ Diversity is crucial for successful change efforts and is one of Teach For America's greatest strengths.
→ The full potential of our diverse network will be reached only when we are an inclusive community.
→ The predictability of success or failure for our students or individuals in our organization should not correlate with any social, cultural or other identity-based factors.
In striving to grow as individuals who lead with a commitment to diversity, equity and inclusiveness, we focus on:
- Understanding of self and self in relation to others. We examine our worldview and experiences to understand how they're influenced by power, privilege, oppression, and biases. As we deepen our understanding of self in relation to others, we seek out diverse perspectives and experiences to challenge our assumptions and expand our perspectives.
- Understanding and interrupting systemic racism, classism, and other forms of oppression. We understand that our society and education system have been shaped by multiple forms of oppression, in particular racism and classism. We understand the role and impact of unconscious bias in establishing low expectations for children's capabilities, and we also see this play out in the workplace. Therefore, we commit to work together `to envision and implement new ways of operating that disrupt these systems and practices.
- Working toward equity. We leverage this understanding to surface and interrupt inequitable practices in our schools as well as within our organization. In classrooms, we are committed to ensuring all students have the necessary resources, supports, and academic preparation they need to ensure full agency in their lives. In our organization, we're committed to allocating our resources and setting organizational policies, systems, and practices to reduce and eliminate gaps in experience and outcomes by demographic group.
- Building inclusive coalitions. We recruit and retain a corps and staff that reflects the inclusive coalition we need representing our nation. Simultaneously, we ensure those of us who have faced educational inequity shape our direction. We intentionally build authentic relationships across lines of difference; facilitate honest and productive conflict among diverse groups; create structures, policies, and processes that enable this effort; and value the diversity of ideas and perspectives required in this effort.
Benefits and Salary
Salary for this position is competitive and depends on prior experience. In addition, a comprehensive benefits package is included. Learn more at www.teachforamerica.org/about-us/careers/employee-benefits.
Commitment to Diversity and Equal Opportunity Employment Policy
Teach For America encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort. Learn more about our diversity on staff: www.teachforamerica.org/about-us/careers/life-at-tfa/workforce-diversity-and-inclusiveness.
Teach For America is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.
This job description reflects Teach For America's assignment of essential functions and qualifications of the role. Nothing in this herein restricts management's right to assign, reassign or eliminate duties and responsibilities to this role at any time.
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