Project Manager II

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Enterprise Enabling Functions

Pay Details:
$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Building a World-Class, Diverse and Inclusive Technology Team at TD
We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

• Lead and manage a team of IT professionals who are responsible for end-to-end infrastructure technology delivery supporting our Wealth and TD Insurance technology business partners, with a clear focus on project planning, schedule management, scope, change and issues management, client communication and overall resourcing and financial costs on a longer-term basis.
• Responsible for project delivery for application sets within their scope, commissioning projects to be executed by technology partners.
• Act as a solutions integrator; provide a flexible approach by offering and negotiating options with clients that balance service levels, cost and risk.
• Develop impact assessments, manage delivery schedules, perform risk assessments to consistently manage project deliveries.
• Work with I&E partners to ensure they comply with the capacity forecasting process.
• Report on project progress, status, overall health and individual applications.
• Assess issues or change requests, determine what to report.
• Lead the development of total cost of ownership estimates for applications and services, monitor and track to established project budget and plan.
• Measure, monitor projects, stay within budget, meet or exceed expectations.
• Assess work plans, identify scheduling issues, report and escalate, as needed.
• Track major project deliverables; share updates; support initiatives aimed at cost reduction and faster time-to-market.
• Ensure there's understanding of operational, reputational, and intellectual risks, advise to minimize, escalate if necessary.
• Know the competition, customer and industry trends, innovation; pinpoint relevant research opportunities.
• Maintain high level of customer service, ensure commitments are met; recommend appropriate actions to enhance service levels, through effective service level management practices/ agreement

• Sets direction at an operational level, works autonomously in the management of the unit and collaborates with other business heads to establish and execute on common goals.
• Direct or manage large-scale applications, programs or projects across multiple product lines, involving significant scope and complexity. Ensures delivery of projects to the business partner, meeting the approved scope/cost/schedule/quality for the project. Perform a governing role for, ensuring that the proposal, execution, control, deployment, training and hand off, warranty support, and closure meet promised schedules.
• Performs risk identification and mitigation activities, escalating unresolved issues to the Executive and / or Steering Committee where appropriate to secure their timely decisions/support.
• Manages the acquisition and deployment of resources, including budget, by working with the Project Managers to secure the resources required for the project.
• Ensures client satisfaction with the project process and project team by effective and timely communication including status reporting, continual risk/issue assessment/management and escalation, and resolution of issues as they arise.
• The successful candidate will be required to work with and influence senior level leaders and partner with other IT Managers.

• Undergraduate degree in Computer Science, Engineering, or other technology fields.
• Minimum 8-10 years of experience.
• Proven leadership skills and experience managing large and complex IT projects.
• Full life cycle development experience.
• Experience with proven project methodology in both Agile and Waterfall.
• Certified Scrum Master or SAFe® 6 certification is a must.
• PMI or ITIL certification.
• Fluent in English.
• Expertise in MS Project, Excel, Visio and PowerPoint.
• Experience with Canadian Financial Institution is an asset.

• Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
• Learn voraciously, stretch your thinking,