Teammate

    • Indore, India

 

What does a TaskUs Teammate really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Teammate at TaskUs.

 

As a Teammate, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management.

 

So, do you have what it takes to become a teammate?

 

Requirements:

What exactly are we looking for? Well, we need someone who’s willing to work on cyclical schedules. Have experience on phone, email and live chat support? That’s definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better!



Disclaimer:

We would like to convey through this disclaimer that TaskUs India Private Limited follows a multi-stage recruitment practice with the extensive background screening process.
We do not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services. We pay for all costs associated with the application, interview or offer process, and a candidate is not asked for any payment related to these costs whatsoever.
If you believe you have been a victim of a recruitment fraud, you are requested to approach the appropriate law enforcement agencies immediately.

 

TaskUs provides people, processes, and technology to power notable brands and disruptive businesses. The customer care provider leads back-office outsourcing to scale support systems and bottom lines.

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