Sales Learning Experience Leader
TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the world’s most disruptive companies
We believe our Frontline employees come first, always. At TaskUs, leaders eat last––in other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. That’s probably why we’re ranked 40th on Glassdoor’s 2019 “100 Best Places to Work” list.
A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, you’ve found it.
We exist to make the world’s best companies better. We aim to have fun while doing it.
What does a Sales Learning Experience Leader really do? Think of yourself as someone who will be responsible for the day-to-day Sales training programs and initiatives across all sites, while achieving a high level of Sales performance, so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we’re a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because it’s time to imagine what it’s like being a Sales Learning Experience Leader.
Imagine yourself going to work with one thing on your mind: that you will establish priorities, standards and performance objectives. As you tackle your new tasks for the day, you know that it comes down to one thing: that you will handle the Sales Training branch of the Learning and Development Team.
As a Sales Learning Experience Leader, you will lead all the product trainers in Cavite/LBL or CHR site, and other sites if needed. You will manage the initiation, development, and implementation of the TaskUs Sales training department's site wide initiatives and drive campaign specific training programs for Team Leaders and Teammates. You will be the "Training Master" that works in tandem with Operations to create and maintain any necessary Sales materials related to maximizing campaign task mastery and personal development. You will pioneer all sales campaign specific training needs and programs in the organization. You will provide Sales campaign specific training that is sufficiently technical but engaging. You will act as the house sales expert, maintain all relevant training materials and documents for all levels of trainees; from new teammates to tenured team leaders. You will ensure that all training provided is aligned with the specific campaign and TaskUs' broader business objectives. You will proactively explore the specific needs of every department and campaign to develop training materials as needed.
So, do you have what it takes to become a Sales Learning Experience Leader?
So, what is it we’re looking for? Well since this is a trainer post, we need someone who has at least a Bachelor's/College Degree in any field. Someone who has the ability to support multiple sites and multiple programs. Someone who is amenable to be work in multiple sites if needed. Someone who has at least 5-8 years of working experience as a Sales Training or Sales Training Manager in a call center specializing in Sales Training. Someone with a strong background in Sales Training.
We also need someone who’s excellent in terms of presentations, communication and interpersonal skills. Someone who’s highly creative and dynamic. Someone who must be highly independent and motivated with the commitment to oversee projects to completion and ability to adapt and level any training materials to given audience. Someone who is knowledgeable in Google Applications and MS Office Applications.
TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do.
TaskUs has been recognized as one of the Inc. “500 Fastest Growing Private Companies in America” for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.
TaskUs currently has over 15,000 employees and offices across the U.S., Philippines, India, Taiwan, and Mexico.
TaskUs, Inc. is an equal opportunity employer.
See Inside the Office of TaskUs
In 2008, TaskUs was founded by two business partners and high school pals to make companies operate more efficiently. The company exploded and today has almost 8,000 employees globally supporting the outsourced customer service and back-office needs of the world’s most disruptive companies. Through massive growth, TaskUs retains its ridiculous entrepreneurial spirit out of the HQ in Santa Monica and offices in San Antonio, Austin, Dallas, San Francisco, New York, Latin America, and the Philippines.
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