Learning Interactions Expert

TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the world’s most disruptive companies. 

We believe our Frontline employees come first, always. At TaskUs, leaders eat last––in other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. That’s probably why we’re ranked 40th on Glassdoor’s 2019 “100 Best Places to Work” list.  

A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, you’ve found it.

We exist to make the world’s best companies better. We aim to have fun while doing it.

So what does a Learning Interactions Expert really do? Think of yourself as someone who is responsible for the creation of interactive and engaging self-paced lessons. Not just anyone is qualified for this role! We make sure we get the best of the best. After all, we are a ridiculously good company, so we make sure our employees are top-notch. So come on, now we need your full attention because it’s time to imagine what it’s like being a Learning Interactions Expert.

Imagine yourself going to work with one thing on your mind: to get rid of traditional classroom training and replace it with personalized learning ecosystems, delivered on-demand. As you tackle your new tasks for the day, you know that it will lead to one thing: that you’ll develop complex instructional media catered to varying learning styles and needs.

As a Learning Interactions Expert, you will develop advanced learning peripherals including (but not limited to): guided tool simulations, interactive lessons and assessments, instructional videos, and game-based courses. You will coordinate with the the LX Design Team to develop and implement learning experiences that will target desired learning outcomes. You will also utilize various graphics, video, and course authoring software to develop visually appealing and modern-looking instructional media, keeping visual design principles in mind as you develop every single output.

Your success as a Learning Interactions Expert will be measured through your adherence to project timelines (as outlined by the project lead/manager), your presentation and application of innovative learning media, and the contribution/impact of your developed media to learning outcomes (as measured by Kirkpatrick’s Levels of Evaluation 1 to 3).

So, do you have what it takes to become a Learning Interactions Expert?

Requirements:

So, what is it we’re looking for? Well, since this is a Learning Interactions Expert post, we need someone who already has the skills to even call themselves a Learning Interactions Expert. So, if you’re someone with a bachelor’s degree in Multimedia Arts or equivalent, that’s great! Please note, though, that it’s not a requirement for the post. 

We need someone with at least 1-2 years of work experience in the related field.  Training delivery experience is an advantage, but is not required. We also need someone who has experience in developing instructional materials. 

Someone who has experience creating static and motion graphics using Adobe Creative Cloud programs (Photoshop, Illustrator, After Effects, Premiere, Edge Animate, and so on) would definitely have an edge. We’re also on the lookout for someone who has experience developing instructional media with at least one e-learning authoring tool (Adobe Captivate and Articulate Storyline are preferred) and a solid grasp of visual design principles. And, if you’re familiar with the levels of e-learning development/interaction, Bloom’s Taxonomy of Learning Domains, the ADDIE model of instructional design, Gagne's 9 Events of Instruction, and Mayer’s 12 Principles of Multimedia Learning, you could be great fit! Finally, if you can learn to use new software/hardware easily and have a background in computer programming, then you may be the person we’re looking for.

About TaskUs:

TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do.

TaskUs has been recognized as one of the Inc. “500 Fastest Growing Private Companies in America” for the past seven years consecutively.  Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone. 

TaskUs currently has over 15,000 employees and offices across the U.S., Philippines, India, Taiwan, and Mexico. 

TaskUs, Inc. is an equal opportunity employer.

 


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