TaskUs

Learning Experience Leader - Harlingen,TX

3+ months agoHarlingen, TX

So, what does a TaskUs Learning Experience Leader really do?  Think of yourself as an advisor for the TaskUs new and existing teammates, guiding them through the best paths to creative and successful careers at TaskUs.  Imagine going to work every day with one thing on your mind: a passion for developing others and seeing them succeed. Your role was created to design and develop ongoing training programs that will give the TaskUs teammates the edge over our competition and ability to appeal to the world’s most disruptive companies.  You will implement programs for TaskUs teams that will enhance their skills in every aspect of their role. You will be responsible for delivering training programs for new and current Teammates on new products/services, system changes and/or new business initiatives. 

You care deeply about helping others succeed.  You love partnering with people, understanding how they learn and come up with creative approaches to educate them and keep them engaged in the classroom. You enjoy seeing your work benefit others. You enjoy teaching in the classroom but also know how important it is to make new employees successful in other areas. You’re passionate about other’s pursuits and successes. You like being held accountable for your own results. 

Requirements:

  • Proficiency in the use of PC applications, Gmail, and Google Business applications as well as Microsoft Office applications
  • Ability to work on a flexible schedule including weekends, holidays, evenings, and long hours
  • High energy, enthusiastic, motivational training style
  • Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, influencing skills required
  • Knowledge of Adult learning techniques, instructional design concepts for computer-based training.
  • Ability to clearly articulate thoughts
  • Ability to think critically
  • Preferably someone residing in the Rio Grand Valley area

Nice To Haves

  • At least 2+years of training experience in a call center environment

About TaskUs

TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do.

TaskUs has been recognized as one of the Inc. “500 Fastest Growing Private Companies in America” for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone. 

TaskUs currently has over 20,000 employees and offices across the U.S., Philippines, India, Taiwan, Mexico, Ireland and Greece.

TaskUs, Inc. is an equal opportunity employer.

To find out more visit www.TaskUs.com.