Target Security Specialist
Description: ALL ABOUT TARGET
As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say, "I love Target!" When you work at Target, you're helping every family discover the joy in everyday life. You're working alongside an enthusiastic, dedicated team that brings their passion and pride to all that they do. You will deliver a destination shopping experience by providing a safe and secure environment for our guests and mitigate shortage risks in order to drive sales.
ALL ABOUT ASSETS PROTECTION
AP teams function to provide a safe and secure environment for our team members and guests, and meet financial goals of shortage and profitability in a Target store. AP teams will do this by leading a physical security and safety culture and responding to crisis events, investigating and resolving theft, and creating awareness and educating team members on operational shortage priorities.
At Target we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Target Security Specialist can provide you with the:
• Skills using intelligence-led tactics to keep team members and guests safe and secure
• Experience in crisis response, safety and crowd management; providing support to both guests and team members
• Skills in de-escalation as well as experience with recovering stolen merchandise to prevent shortage
• Ability to utilize Target's video surveillance system
• Ability to properly document cases using industry case management systems
As a Target Security Specialist, no two days are ever the same, but a typical day will most likely include the following responsibilities:
• Support sales by welcoming and engaging guests and team members at the front of store and on the sales floor; help guests find the products they are looking for, in-store and online
• Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property.
• Respond to and accurately document security incidents.
• Understand and leverage escalation tools for guest issues in order to provide a safe and secure environment for our team members and guests.
• Conduct productive merchandise recoveries and provide apprehension support as needed, strictly adhering to AP policies and procedures and AP leadership guidance.
• Prevent theft and shortage at the front of store by performing receipt checks for exposed high-dollar merchandise.
• Submit appropriate documentation in the system for all incidents following AP policy and procedures.
• Understand and appropriately use the video system.
• Train team members to apply merchandise protection and audit execution.
• Teach and train team members on operational shortage focus area opportunities as directed by AP leadership.
• Execute shortage action plans set by AP leadership to minimize shortage in focus areas.
• Model working safely while maintaining a clean store for guests and team members.
• Provide service and a shopping experience that meets the needs of the guest.
• Demonstrate a culture of ethical conduct, safety, and compliance.
• All other duties based on business needs.
WHAT WE ARE LOOKING FOR
We might be a great match if:
• Working in a fun and energetic environment makes you excited.... We work efficiently and as a team to deliver for our guests
• Providing service to our guests that makes them say I LOVE TARGET! excites you.... That's why we love working at Target
• Stocking, Setting and Selling Target products sounds like your thing... That's the core of what we do.
• You aren't looking for Monday thru Friday job where you are at a computer all day... We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be a Target Security Specialist. But there are a few skills you should have from the get-go:
• High school diploma or equivalent
• Must be at least 18 years of age or older
• Welcoming and helpful attitude toward guests and other team members
• Learn and adapt to current technology needs
• Effective communication skills
• Work both independently and with a team
• Manage workload and prioritize tasks independently
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
• Climb up and down ladders
• Apprehend subjects in accordance with company policy
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
• Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.
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