Site Reliability Engineer

Tapingo is a platform that powers the local commerce in and around US college campuses. 
This means we control and operate all sides of the marketplace - students buy on Tapingo to save time and money, they work on Tapingo to make money and merchants sell on Tapingo to grow their business.
This unique market position, allows us to hold the perfect mix of a B2C and B2B applications achieving full logistical and operational dominance - forming a new type of ecosystem.

As a Site Reliability Engineer you'll be a member of a small elite team who are responsible to drive scalable architectures, minimize risks, and seek to provide systemic visibility over a multitude of datastores, infrastructure, and code in a fast-paced environment.
You'll design and document systems, including writing and reviewing code, to automate away problems within your squad’s domain
You'll undertake measured, methodical, troubleshooting of complicated systems under pressure
You'll partake in an on-call rotation alongside the engineers who build our production backend infrastructure

Above all, your work will have an immediate impact the way people experiences local commerce.
You will work from our awesome office in San-Francisco

How you’ll contribute

  • Configure and implement scalable solutions for everything from clusters to configuration management
  • Contribute to infrastructure reviews to find bottlenecks and risk areas before they are issues
  • Improve monitoring and alerting systems to get issues to the right people at the right time
  • Diagnose and isolate performance issues at all layers of the stack whether it be code or infrastructure
  • Collaborate with developers to institute reliability and visibility during the development lifecycle

Skills you’ll need to succeed

  • Ability to review and analyze code
  • Script-Fu (Python or bash preferred) 
  • Experience administering Linux systems
  • Knowledge of various SQL and NoSQL datastores (MySQL, postgres, MongoDB, preferred)
  • Experience in cloud infrastructure (AWS preferred)
  • Knowledge of full stack monitoring, from code to system resources
  • Familiarity of troubleshooting in a complex environment
  • Experience with CI / CD a plus
  • Experience with docker a plus
  • Minimum 3 years' experience in devops, SRE, or systems
  • Bachelor's degree in CS, engineering, MIS – or equivalent real-world experience


  • Stock
  • Competitive salary
  • Paid time off
  • Medical, dental, and vision insurance
  • Life insurance and disability benefits
  • Fully stocked kitchen
  • Happy hours & offsites
  • A voice

We can promise you that the opportunities and technical challenges at Tapingo are unique – from our consumer facing apps used by students to buy their daily coffee and meals, the courier app used by our delivery teams, to the business facing in-store iPad apps and web dashboards.

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