Site Reliability Engineer

Tapingo is the #1 mobile commerce app on campus. Students on 200+ college campuses around the US use Tapingo to get what they want, when they want, where they want.

As a Site Reliability Engineer you'll be a member of a small elite team who are responsible to drive scalable architectures, minimize risks, and seek to provide systemic visibility over a multitude of datastores, infrastructure, and code in a fast-paced environment.

You'll design and document systems, including writing and reviewing code, to automate away problems within your squad’s domain. You'll undertake measured, methodical, troubleshooting of complicated systems under pressure and partake in an on-call rotation alongside the engineers who build our production backend infrastructure

Above all, your work will have an immediate impact the way people experiences local commerce.

This position can based in our awesome office in San Francisco OR remotely.


  • Configure and implement scalable solutions for everything from clusters to configuration management
  • Contribute to infrastructure reviews to find bottlenecks and risk areas before they are issues
  • Improve monitoring and alerting systems to get issues to the right people at the right time
  • Diagnose and isolate performance issues at all layers of the stack whether it be code or infrastructure
  • Collaborate with developers to institute reliability and visibility during the development lifecycle

Skills & Experience

  • Ability to review and analyze code
  • Script-Fu (Python or bash preferred) 
  • Experience administering Linux systems
  • Knowledge of various SQL and NoSQL datastores (MySQL, postgres, MongoDB, preferred)
  • Experience in cloud infrastructure (AWS preferred)
  • Knowledge of full stack monitoring, from code to system resources
  • Familiarity of troubleshooting in a complex environment
  • Experience with CI / CD a plus
  • Experience with docker a plus
  • Minimum 3 years' experience in devops, SRE, or systems
  • Bachelor's degree in CS, engineering, MIS – or equivalent real-world experience


  • Stock
  • Competitive salary
  • Paid time off
  • Medical, dental, and vision insurance
  • Life insurance and disability benefits
  • Fully stocked kitchen
  • Happy hours & offsites
  • A voice

We can promise you that the opportunities and technical challenges at Tapingo are unique – from our consumer facing apps used by students to buy their daily coffee and meals, the courier app used by our delivery teams, to the business facing in-store iPad apps and web dashboards.

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