Account Manager

We are looking for an all-star Account Manager to join our Tel Aviv team. This person will be directly responsible for managing book of business and identifying up sell /optimization opportunities at scale. The ideal candidate will be entrepreneurial, analytical and have strong relationship management skills.

Responsibilities and skills:

  • Identify upsell opportunities at scale
  • Grow revenue for large book of accounts
  • Monitor video campaigns performance and conduct quarterly calls to help clients with campaign strategy & optimization
  • Work closely with the Product, Marketing and Support organizations to drive revenue and increase customer satisfaction
  • Troubleshoot and resolve issues in a timely manner
  • Identify opportunities to improve products and the customer experience
  • Provide feedback to advertisers on product offering and how to best service advertiser's needs

Requirements:

  • 2-3 years of professional experience (client-facing in the digital media /online publisher space preferred but not required)
  • Video experience - big advantage
  • Outstanding relationship management and customer service skills
  • Exceptional communication skills
  • Strong critical thinking skills
  • Ability to effectively prioritize and manage tasks within a fast-paced environment
  • Demonstrated ability to work and collaborate within a high-performing team
  • Self-motivated, entrepreneurial, and comfortable dealing with ambiguity

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