Sysco

Will Call Associate - USBL - US

3+ months agoMead Valley, CA

Company:  

US0320 Sysco Riverside, Inc.

Sales Territory:  

None

Zip Code:

92518

Travel Percentage:  

0

JOB SUMMARY

This position ensures professional, accurate and timely processing of will-call orders. Tha

JOB SUMMARY

This position ensures professional, accurate and timely processing of will-call orders. This role is customer-facing at the will-call desk and handles the transactional side of the will call process. This associate runs invoices, collects payment when necessary, and supports Customer Service.

RESPONSIBILITIES

  • Coordinate customer will call (generating and coordinating pick-ups).
  • Provide customer services sales support as needed; key in all national accounts special orders and customer orders.
  • Arrange van deliveries ' generate them for routing and have them picked and staged by the warehouse.
  • Organize Intercompany and vendor pick-ups and BRTs.
  • Back-up for Sales Admin with E-Sysco, receptionist and other roles as assigned.
  • Bill add-ons, daily donations, office supply orders, and customer billing only invoices.
  • Set up UPS shipments through will call when needed.
  • During downtime will perform duties as assigned and work the work queue for incoming calls for customer service.
  • Support customer request for credit process.
  • Employee Cash Sales Program: make inventory lists, distribute lists, take orders, hand out orders, and collect and turn in payments.

QUALIFICATIONS

Education

  • High School diploma or equivalent.

Experience

  • 1-year experience customer service or customer-facing role.

Professional Skills:

  • Ability to speak effectively with customers or associates of an organization.
  • Must have exemplary listening skills to facilitate effective two- way communication.
  • Able to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
  • Proficient problem-solving skills.
  • Strong verbal and written communication skills.
  • Can read, write and speak English.
  • Must be able to use a data entry portal or CRT.

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

is role is customer-facing at the will-call desk and handles the transactional side of the will call process. This associate runs invoices, collects payment when necessary, and supports Customer Service.

RESPONSIBILITIES

  • Coordinate customer will call (generating and coordinating pick-ups.
  • Provide customer services sales support as needed; key in all national accounts special orders and customer orders.
  • Arrange van deliveries ' generate them for routing and have them picked and staged by the warehouse.
  • Organize Intercompany and vendor pick-ups and BRTs.
  • Back-up for Sales Admin with E-Sysco, receptionist and other roles as assigned.
  • Bill add-ons, daily donations, office supply orders, and customer billing only invoices.
  • Set up UPS shipments through will call when needed.
  • During downtime will perform duties as assigned and work the work queue for incoming calls for customer service.
  • Support customer request for credit process.
  • Employee Cash Sales Program: make inventory lists, distribute lists, take orders, hand out orders, and collect and turn in payments.

QUALIFICATIONS

Education

  • High School diploma or equivalent.

Experience

  • 1-year experience customer service or customer-facing role.

Professional Skills:

  • Ability to speak effectively with customers or associates of an organization.
  • Must have exemplary listening skills to facilitate effective two- way communication.
  • Able to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
  • Proficient problem-solving skills.
  • Strong verbal and written communication skills.
  • Can read, write and speak English.
  • Must be able to use a data entry portal or CRT.

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BENEFITS INFORMATION

You will be eligible for benefits effective the first of the month coinciding with or following 60 days of employment with the Company or in accordance with state law.  Available benefits include health care benefits, retirement benefits, and paid days off, including sick leave and vacation. 

Visit https://www.syscobenefits.com/ to view additional information on benefits.

HOW WE PROTECT OUR ASSOCIATES

COVID-19 Precaution(s):

  • Personal protective equipment and masks provided  

  • Temperature screenings  

  • Social distancing guidelines in place  

  • Sanitizing, disinfecting, and cleaning procedures in place 

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations.

We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Client-provided location(s): 15750 Meridian Pkwy, Riverside, CA 92518, USA
Job ID: 677f15f7a8a1d19cf7f463e85a7ef9c5e56302a08ff959b3ca0fbf2a72b40704