Sr. TSE

Job Requirements

Successful candidate will report to a local TSE manager and will have four main functions that actively communicate with customers as well as internal WW teams to gain up-to-date market dynamics and be on top of the trend that will properly guide customers to the right direction and win business.

Discovery

Build deep relationships with customers' technical leaders

Survey and share customer Technical Product Roadmap

Discover new design opportunities. Understand customer requirements for features and product specifications.

Gather competitive information. Align with Marketing on product definitions for meeting customer requirements

Product Promotion

Be technical contact window to customer.

Support Account Manager on technical needs.

Position and align Synaptics products with customers' systems and needs.

Pre Design

Responsible for pre-design technical engagements toward design in/award

Lead technical pre-design activities

Manage technical communications on pre-sales activities and coordinate required customizations

Hand over awarded design to post sales team for design implementations

Customer Feedback

Collect all customer feedbacks about Synaptics products in entire development especially MP stage

Provide feedbacks to Marketing/Platform teams for optimizing Synaptics products/solutions

Required Qualifications

BSEE or MSEE with 5 years product design and customer support experiences as FAE.

Experiences for the following products are preferred -Smartphones, Display Drivers, Touch Sensor Controllers, Biometrics products, audio products and other human interface devices

Strong customer communication and presentation skills along with internal communication skills

Experiences in working with cross functional team to implement system design

Strong knowledge of system level analysis with software and hardware tools for reproducing issues in the field

Strong knowledge of touch and display technology is preferred

Understanding of firmware and embedded systems is preferred

Strong verbal and written communication skill in English. TOEIC score 750+ is preferred.

Willing to travel locally and internationally

JPS-S14140


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