Business Systems Analyst - Sales

Synaptics is the pioneer and leader of the human interface revolution, bringing innovative and intuitive user experiences to intelligent devices. Synaptics’ broad portfolio of touch, display, and biometrics products is built on the company’s rich R&D and supply chain capabilities. With solutions designed for mobile, PC and automotive industries, Synaptics combines ease of use, functionality and aesthetics to enable products that help make our digital lives more productive, secure and enjoyable. (NASDAQ: SYNA) www.synaptics.com.

Job Responsibilities

  • Collaborate with users to understand business requirements
  • Define and evaluate solutions
  • Implement business process changes and Salesforce fixes or enhancements
  • Conduct user acceptance testing
  • Train end users and provide process guidance to new users
  • Implement configuration-based enhancements to Salesforce
  • Proactively identify Salesforce improvement initiatives
  • Create reports and dashboards for business users

Required Qualifications

  • Salesforce Certified Administrator
  • 2+ years of experience as Salesforce Admin or Analyst
  • Strong knowledge of Salesforce configuration
  • Passion for data integrity, always finding ways to improve data quality
  • Excellent customer service, strong ability to work with cross functional teams at all levels
  • Excellent written and verbal communication skills
  • Apttus CPQ/Rebate Management skills are a plus
  • Must be able to communicate effectively in Mandarin and English; Japanese and Korean language skills are a plus

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