Release Manager

Symphony Release Manager 
Location: Palo Alto, CA / Status: Full time
You will own the Release Management lifecycle which includes scheduling, coordinating and the management of releases across the Symphony Product Development Organization.  
The releases can be inclusive of product updates, bug fixes, security improvements, and release related Project/Program initiatives.
Where necessary you'll provide best practices, processes, and release governance to help product development teams manage and deploy releases into all environments/pods.
The Release Manager Job function works collaboratively with all participants in software development teams and is supportive of product managers, developers, designers, and testers as they set up their build dev/test environments.
This position also works with IT management to improve the software engineering processes and practices associated with continuously building, deploying, and updating software and environments.
You are a person who gains energy in working with people.  You thrive on bringing order and predictability to releases.  You value crisp communication because everyones time is valuable. You are an influencer not a director because you know that ownership drives productivity.
Release Planning
  • Document the release scope and deliverables
  • Define target release schedule and roll back plan
  • Lead and coordinate the release readiness reviews, milestones, and the business Go/No-Go Activities including the execution of the deployment plans and checklists
  • Manage risks and resolve issues that affect release scope, schedule, and quality
  • Document and communicate all changes for a release in Release Notes which are published to both the internal Symphony team and the client
  • Provide release coordination and communication during and after deployment
  • Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
  • Manage relationships and coordinate work across our globally distributed teams
Standards and Processes
  • Create requests for change (RFC to Production) and obtain appropriate approvals
  • Create key metrics to continually tune the Release Management Process
  • Diagram release process flow for new hires into the organization
  • Measure and monitor progress to ensure releases are delivered on time and within the acceptance criteria, and that they meet or exceed expectations
  • Maintain a release repository and manage key information such as build and release procedures, dependencies, and notification lists
  • 3+ years of previous release and project management experience
  • Experience dong Release Management for cloud-based apps and services
  • Experience with Software Configuration Management (Github)
  • Strong knowledge of software development life cycles (Agile, Scrum)
  • Demonstrated track record of motivating teams with a diverse set of technology skills and abilities
  • Demonstrated ability to coordinate cross-functional work teams toward task completion
  • Demonstrated effectiveness at communicating at the executive level
  • Solid analytical skills
  • Advanced written and verbal communication skills are a must

  • Bachelor's degree in Computer Science or related field
  • Previous experience in a fast-moving, early stage, tech startup
  • Formal training in project management practices preferred
Established in September 2014 after raising $66 million from 15 of the world’s largest financial institutions, Symphony is a secure, cloud-based workflow platform helping individuals, teams, and organizations of all sizes improve their productivity while maintaining data security and regulatory compliance. Today, Symphony is trusted by a growing list of financial services companies to communicate high-value, time-sensitive information with partners and colleagues across the globe.
In August 2015, the Enterprise Edition launched, making Symphony available to companies that handle and transfer sensitive information in regulated environments. A month later, Symphony launched worldwide, introducing its content partner ecosystem, starting with Dow Jones, McGraw Hill Financial’s S&P Capital IQ and Selerity, with others on their way.  Then, in October 2015, the company received an additional injection of over $100 million in funding from both new and existing investors. In other words, Symphony is on the move!
Now we’re looking for top-notch developers, programmers and sales engineers (etc.) to join our team in Palo Alto, CA, New York, NY, London and Hong Kong to help us change the way the world communicates. If you have the skills and savvy to work with a world-class team, and an appetite for game-changing disruption, we definitely want to hear from you.
$100 million in new funding: https://symphony.com/blog/item/symphony-welcomes-new-investors-and-new-capital
• Competitive salary based on experience, skills, and qualifications, bonus, stock options
• Medical, Dental, and Vision coverage
• 401(K) Plan
• Life and AD&D coverage
• Short Term and Long Term Disability coverage
• Employee Assistance Program
• Flexible Spending Account benefits
• Uncapped vacation and sick time
• Fully stocked kitchen and catered lunches
• Discounted gym memberships
• Many other fun and exciting benefits and activities!
Symphony appreciates your interest in our company.
Symphony is an Equal Opportunity Employer.
Symphony reserves the right of ownership for all unsolicited resumes submitted for this requisition and is not responsible for any fees associated with unsolicited resumes.

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