Software Development Team Intern

The SXSW Tech Department is seeking an intern to assist in the support and maintenance of various software products including SXSW.com, SXSW Cart, SXSocial, SXSchedule, etc. The internship will focus on internal and external technical support, evaluation and testing of software, and general administrative duties.

Responsibilities for this position include

  • Currently pursuing a degree in a technical field
  • Have general knowledge and high interest in a technical field
  • General troubleshooting, problem solving and critical thinking skills
  • Comfortable working and troubleshooting with Mac OS, Windows, Linux, iOS and Android
  • Comfortable working with Microsoft Office and Google Docs
  • Excellent communication and interpersonal skills
  • Good organization and documentation skills
  • General web development knowledge

Nice-To-Haves:

  • Familiarity with the SXSW Festival and Conferences
  • Past experience with software customer support
  • Experience with Web App and User Experience testing
  • Interest in learning about the full stack of web development
  • A web development portfolio URL
  • Ready to get feet wet with tier 1 support

Availability

  • This position starts ASAP and runs through March 2017. A 10-20 hour a week time commitment and full-time availability during SXSWeek, March 10-19, is required.

Application instructions

  • Submit resume and cover letter to the SXSW internship department [email protected]
  • Cover letter must include "Why you think an internship at SXSW would benefit you
  • Applicants can apply for up to 3 internships
  • Include top 3 choices order of preference in cover letter and body of submission email
  • Include any additional information required by the specific internship
  • To apply, send resumes/CVs to [email protected]

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