Manager, Electrification Operations

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It's why we've become the #1 home solar and battery company in America. Today, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. And we're doing it by designing a dynamic culture where employee development, well-being, and safety come first. We're unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle - from sale through installation and beyond - so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

• Deliver against a committed installation and inspection volume forecast regularly, consistently, and against specific performance metrics such as safety, customer satisfaction, quality, productivity, and installation start to inspection complete cycle time.
• Ensure that every member of the branch team receives the proper safety training and equipment applicable to their position
• Ensure that "Best Practices" are being consistently applied throughout the branch operations
• Work to ensure that we are delivering an excellent customer experience and escalate customer concerns as necessary. This may include remove and replace projects
• Maintain advanced knowledge of electrical and general construction codes, and be the construction subject matter expert for the branch
• Work with the Director, Electrification Operations to provide accurate installation forecasts and branch performance reporting and increase or decrease construction capacity as needed
• Work closely with the Customer Success Specialist to ensure the efficient execution of the construction schedule
• Organize and optimize crew structure and work schedule for highest productivity
• Conduct pre-construction project reviews to determine resource requirements of the project
• Clearly understand and communicate installation Key Performance Indicator (KPI) targets and results, along with any construction incentive contests
• Review crew KPIs and provide feedback and performance management for field staff
• Lead and assist in the training of the field construction staff including; safety, quality, customer service, efficiency and administrative responsibilities
• Conduct quality control and safety inspections providing feedback to the construction staff, the Engineering Department, and the Director, Electrification Operations
• Ensure all projects are being completed with a high level of safety and quality
• Quickly and accurately handle required administrative duties including but not limited to: training documentation, inspection documentation, project documentation completion, field purchase orders and timecard data entry
• Conduct weekly safety "Tool Box Talk" meetings to ensure the proper use of electrical safety practices, fall protection and PPE
• Work closely with the Warehouse personnel to ensure crews are accurately and efficiently stocking/restocking installation vehicles and project materials
• Relate to the public and to customers in a professional, courteous and respectful manner, appropriately responding to their complements, questions and concerns
• Manage the inspection technicians, holding them accountable to key KPIS and ensuring inspection capacity is staffed to reduce backlog and achieve expedient inspection completions
• Depending on branch needs, may be responsible for documenting and completing service calls
• Assist on project installations ensuring their successful completion as needed

• Bachelor's degree or equivalent
• Minimum f 5 years of construction experience, with a minimum of 2 years in a leadership role (renewables a plus)
• Must maintain a clear driving record with the ability to pass a driving background check. Must be 21 years of age and possess a valid driver's license.
• Valid state or local Electrical Journeyman and/or General Construction certification or license preferred. Depending on state requirements an Electrical Journeyman certification or license may be required
• Must maintain a clean driving record with the ability to pass a driving background check. Must be 21 years of age and possess a valid driver's license
• Have CPR and First Aid certifications up to date and keep maintained for purposes of continued employment (class costs are reimbursable by the company)
• Creates safety-driven culture
• Managing and leading others: Builds a high performing, motivational environment through setting expectations, driving accountability, developing and empowering team members, and managing change. Excellent people skills with the ability to attract and retain talent
• Cross-functional collaboration and impact: Builds positive cross-functional working relationships and drives continuous improvement. Acts as a team player to achieve business goals
• Personal excellence: Strong work ethic, demonstrated credibility, reliability, integrity and trustworthiness
• Functional/technical expertise: Construction/electrical/PV installation knowledge, understanding of sales process, volume and headcount forecasting, and ability to gather, analyze and interpret data
• Proficiency in software & analytics tools, especially Oracle, Salesforce, BI, Excel, Anaplan, Workday and OneSunrun dashboards
• Understands solar industry trends and best practices
• Operationally focused; detailed oriented but able to grasp the big picture

• Have full range of mobility in upper and lower body
• Be able to work in various positions, including, but not limited to: stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time
• Be able to lift, pull and push materials and equipment to complete assigned job tasks
• Be able to lift 50 pounds of weight frequently throughout assigned workday
• Ability to set up, secure and climb a 20 foot ladder onto rooftops of various angles and surfaces
• Ability to work in outdoor weather conditions
• Have adequate visual and hearing acuity to follow instructions; operate machinery and equipment; and determine accuracy of the work assigned
• Ability to work for extended periods of time on surfaces of various heights and angles
• Operate office equipment including computers
• Travel commercially as directed or required
• Work safely on construction jobsites, and warehouses