Training & Development Operations Manager

We are New York City's top-performing and fastest-growing charter school network, and we are fundamentally reshaping public education. To ensure long-lasting change and a school model that will prepare current and future generations of children from all backgrounds with the subject mastery and skills to succeed in college and life, we have reconceived every aspect of school design, from elementary to high school. We now need an ambitious Training & Development Operations Manager  to join our Success Academies team.

Reporting to the Associate Director of Operations, the Training & Development Operations Manager will be responsible for managing projects that support the training of our Network and School based Operations staff members.

Key Responsibilities:

- Work with the Associate Directors to develop and support Organizational Design initiatives around Training & Development within the Operations department;
- Construct detailed project plans that can be viewed and understood, by multiple stakeholders;
- Spearhead project planning sessions resulting in alignment with departmental goals and 
deadlines;
- Present oral and written reports outlining milestones in project plans (including problems, 
resolutions and potential impact) to varying levels of management;
- Oversee the design, coordination and execution of virtual and onsite training materials and 
sessions (including multiple department-wide training programs);
- Achieve operational objectives by identifying trends, determining system improvements, and 
implementing change that supports operational and instructional efforts; -
- Liaise with Academics, Creative Content, Education Institute, and IT departments 
to align new training initiatives and platforms as necessary;
- Establish and maintain productive relationships with school based and network based teams; and
- Initiate, maintain, and manage relationships with third party vendors, resulting in favorable 
contract negotiations.

Successful candidates should also have the following previous experiences and characteristics:

- 2-4 years of relevant live events training experience, while supporting short and long-term projects in a fast-paced & high expectations environment;
- Experience implementing, modifying, and maintaining scalable, organizational-wide compliant systems;
- Proactively seeks development and external feedback to improve self and work product;
- Successfully develops project plans that forecast challenges and reflect strong understanding of operational model; and
- Utilize their successful relationships to maximize efficiency and support departmental initiatives.

To join our team, please upload a cover letter and resume that outlines your candidacy. Your cover letter should explain in detail your qualifications for the position. Resumes without cover letters will not be reviewed.

Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.

Meet Some of Success Academy Charter Schools's Employees

Chris H.

Associate Teacher, Teacher Resident

Chris loves watching his scholars discover new things in the classroom every day. He particularly loves the creative and unexpected questions they ask as they develop academically.

Nadja S.

School Business Operations Manager

Nadja loves how collaborative her school community is and how everyone works together to make sure that both scholars and teachers are set up for success.


Back to top