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Success Academy Charter Schools

Application Associate

New York, NY

Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 49 schools in NYC a fair shot at reaching his or her potential.

Job Description

The Technology Division at Success Academy is the chief provider of technology infrastructure, application services, security, and support. The Division partners with teams across the organization to equip students, teachers, leaders, and staff with the innovative technology tools and know-how necessary to achieve academic and operational excellence.

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The Schooling Solutions department's purpose is to provide high quality and innovative product services that support the effectiveness, efficiency and scalability of our schools. The new Applications Associate will support our departments by providing effective coordination of school facing products. Reporting to the Lead of Schooling Applications, this role will be responsible for managing a variety of schooling products, creating product documentation, managing contracts, developing timelines and liaising with school and network partners for successful implementation.

In this role you will:

  • Support the Schooling Solutions team in providing high quality consultative services to both the Network organization and the SA school based leadership and staff;
  • Serve as the internal owner the products and services schools use to support classroom instruction and management (e.g. GoGuardian, Kami, Google Classroom, Clever);
  • Effectively communicate with and build relationships with external vendors;
  • Respond to and resolve escalations related to the products you support;
  • Partner effectively with the Technology Functional Pillars (e.g. Systems, Project Management, Enterprise Data & Analytics, Security, Helpdesk) and other functions such as School Management and Instructional Services;
  • Oversee the centralization and coordination of product documentation and user guides

We'd be excited to hear from you if you:

  • Possess 2+ years of experience;
  • Have an interest in educational technology;
  • Exhibit strong work ethic and grit, is able to thrive in a fast paced, deadline oriented environment;
  • Able to independently and successfully manage projects;
  • Practice strong and timely communication -- both oral and written;
  • Have the ability to build and maintain relationships with various stakeholders
  • Are a learner who is self-reflective, passionate, and committed to providing world-class schooling.

This role is significant to the team's success, and we offer an extraordinary opportunity for the right person to join us in setting a course for success in the next stage of their career.

Already an employee of Success Academies? Please go to your Okta Dashboard> Workday> Applications> Career to apply via our Internal Careers page.

We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.Learn more about our philosophy, benefits, and team at https://jobs.successacademies.org/working-here/.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.

Client-provided location(s): New York, NY, USA
Job ID: SuccessAcademy-SUACUSR0013814EXTERNALENUS
Employment Type: Other

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