Zone Operations Specialist

This position supports key functions at our Philadelphia Zone office located in Cherry Hill, NJ.

The Zone Operations Specialist provides wide-ranging support to all zone Sales, Marketing, and Parts/Service personnel. This person is an important channel of information between dealers, the zone, and the regional office.

Responsibilities include, but are not limited to:

  • Providing administrative support to zone, including arranging meetings and events; coordinating itineraries for the zone managers; contacting vendors; managing zone office facility, supplies and computer equipment; composing spreadsheets and reports and PowerPoint presentations; making travel arrangements; handling zone timekeeping.
  • Participate in regional/dealer marketing events; act as liaison between Subaru and the customer for basic information and "giveaway" items; warehouse and maintain inventory of marketing assets at the zone office and with off-site vendors.
  • Assist Zone Dealer Development Manager with preparation and processing of dealer development activities and documentation; prepare and distribute reports; update binders and contact materials; coordinate dealer franchise agreements, renewals, ownership changes; track Signature Facility Program Financial Agreement activities and process payments.
  • Maintain and monitor all pool and marketing vehicle activity and documentation; track and maintain license plate inventory, registration and insurance cards.
  • Assist ZDTM with zone initiated training activities; participate in SOA sponsored training activities to enhance knowledge of Subaru programs and product; maintain tracking sheet with process of zone employee training status.
  • Schedule and prepare activities and documents surrounding New Dealer Launches.


Education/Experience: ( BA/BS)4-year college degree and at least 2-4 years of experience in sales, marketing, or dealer operations is preferred.
• Intermediate to advanced MC Office skills, in particular, Word, Excel, Powerpoint and some Access
• Strong organizational skills and a fine attention to detail
• Excellent oral and written communication skills
• Professionalism and knowledge of Subaru products a must
• Analytical skills with working with spreadsheets, databases and reports
• Ability to prioritize, multi-task and work independently
• Must possess a clean, valid driver's license
• Must be able to drive a manual transmission vehicle
• Must be able to lift 45-50 lbs
• Must be open to future relocations for career progression

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