Product Designer (Remote)

Founded in 2012, Student Loan Hero, Inc. is helping 200,000+ borrowers manage and eliminate over $3.5 billion dollars in student loan debt. We’re on a mission to help 44 million Americans manage their student loans smarter.

Student Loan Hero combines financial education with easy-to-use tools, unbiased personalized advice and repayment plans to help student loan borrowers become financially healthy.

What does the Product Designer do?

As an integral part of Student Loan Hero’s Product Team, the mission of the Product Designer is to create engaging experiences that help student loan borrowers make financial decisions. The Product Designer will participate in the entire product development lifecycle, including user research and analysis, ideation, planning, and execution. You’ll work closely with the Product Manager to identify, understand, and prioritize opportunities. You’ll also work with Analysts, User Researchers, and Engineers to ship high-quality tests and features.

The day-to-day:

  • Uncover and learn about opportunities to design for via user research.
  • Brainstorm solutions, and provide rationale for why you chose the solution you did.
  • Produce wireframes that enable you to quickly gather feedback from internal stakeholders, and user research participants.
  • Consistently gather feedback from stakeholders to inform design iterations.
  • Produce and deliver production ready assets to Engineering team.
  • Other duties as assigned 

What’s it like to work on the Student Loan Hero team?

Student Loan Hero is a fully remote team. We have team members all over the world, in cities including NYC, Austin, Los Angeles, Santiago, and St. Petersburg, Russia.

Since we’re located all over the world, communication using Slack, Gmail, Jira, Zoom, and other tools is key for us. Don't worry—you won't be alone. We communicate regularly throughout the day.

As a growing company, most team members get to wear multiple hats, giving you tremendous learning and development opportunities. We believe in giving our team members autonomy to work on projects that interest them. Also, we place value on the output of each team member, and not simply the amount of facetime or hours you spend working.

A large part of our culture and values is transparency - we believe that team members should collaborate and communicate, not compete or engage in office politics.

At the same time, we like to make work as much fun as possible and “embrace the weird” about ourselves. We encourage our team to grow both personally and professionally, which is why we offer wellness and educational stipends, as well as several other great perks.

Above all, we’re proud to work on meaningful projects that impact the financial health of millions of people.

Job Requirements:

  • Legal authorization to work in the U.S. without sponsorship is required.
  • A strong design portfolio that shows your user experience and interaction design chops
  • Ability to defend your design decisions, including putting the user need at the center of your case and align with overall business objectives
  • Track record of shipping high quality web and/or mobile products and experiences
  • Experience with multivariate (A/B) testing and revenue optimization
  • Experience using data from web analytics tools (e.g. Google Analytics and Heap)
  • Experience with Sketch, Adobe Illustrator, and InVision
  • Proven track record of working within budget and on time
  • Experience working on revenue and conversion optimization projects (preferred)
  • Experience with personal finance products (preferred)
  • BA/BS degree in Design or Psychology (preferred)
  • Experience in working remotely (preferred)
  • Availability to travel up to one week per quarter for work-related activities and events

Benefits:

  • Competitive salary: Based on experience and location.
  • Equity: We’ll give you vested shares in the company.
  • Vacation: Unlimited.
  • Flexible hours: Work when you’re most productive.
  • Work remotely: Work from wherever you want in the world. (Costa Rica, anyone?)
  • New equipment: We’ll hook you up with a brand new MacBook Pro, and a $1,000 technology stipend to purchase a desk or whatever helps you work.
  • Remote workspace: We’ll pay up to $500/month for a remote office space (e.g., co-working space).
  • Wellness: We cover 100% of premiums for employees and dependents on a silver-level health insurance plan, plus you get up to $150/month for gym, fitness classes, nutrition counseling, weight loss programs, nutritious food delivery service, acupuncture, massages, workout equipment, or race registrations.
  • Continuing education: Up to $100/month for courses, books, or anything you’d like to learn!
  • Financial contribution: Receive a 100% match of up to 3% of annual salary to a retirement account, as well as a 100% match of up to $2,000 toward student loan repayment assistance.

See Inside the Office of Student Loan Hero


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