Why join Stryker?
We are proud to be named one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com
What you will do- As a Quality Assurance Engineering Intern, you will primarily be responsible for continuous product and process quality improvements. You will conduct investigations into complaints/services, NCs, and CAPAs stemming from the products in the field, lead root cause activities and identify potential failure modes and risks to resolve customer issues. Responsibilities include: • Lead and/or support the NC and CAPA process by working with multifunctional teams (Ex: R&D, Operations, Manufacturing Engineering, Field Service, and Sales) to drive root cause and resolution to trending issues from the field. • Investigate sensitive customer complaints in a timely fashion and in accordance with global regulations • Communicate with customers, members of field service and sales organizations to gather information necessary to carry out investigations. • Provide post-market input and feedback on safety, durability, craftsmanship, and reliability design input specifications for quality report, design reviews, risk analyses, and customer research. • Lead quality process improvement initiatives by analyzing data from the field and creating new tools or visuals within PowerBI. • Support quality assurance engineering responsibilities after launch with post market monitoring and voice of customer. • Monitor compliance to Medical Quality Procedures, FDA, and other global health authority regulations. Who we want- Collaborative partners - People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions. Dedicated achievers - People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations. Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
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About Stryker
Stryker is one of the world's leading medical technology companies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com.
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Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.