Why join Stryker?
We are proud to be named one the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com
Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.
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Essential duties & responsibilities:
Key Account Management role strives to establish industry leading initiatives that influence the position of the business in the industry while building & maintaining a long term relationship with the key accounts. Key elements of the role are Strategic thinking, Relationship building, Collaboration & Analytics with following objectives:
- Growing and developing existing clients through account specific growth strategies
- Building strategic relationships with major customers & delivering high value to customers with an objective to have loyal and long lasting customers.
- Playing an integral role in new business pitches to the C-Suite/Senior Executives & Group Purchasing Organizations
- Being a central, pivotal point of contact for the Key Accounts
- Driving alignment within the whole organization to implement a customer based mode of operation for delivering highest quality of services
- Champion and Own the Account on following aspects - Strategy, Business Model, Order to Cash Cycle, Product Usage, Product Challenges - Customer Expectations vs Product Capabilities, Customer Value creation and Total Solutions Approach
- This is not a hard sales position - Key Accounts Manager is expected to create value and position Stryker's portfolio along that value only
- Communicating Account strategy via Business Plan to align Senior leadership within Stryker and mobilize resources as needed
Skills Sets:
- Relationship Building - Trustworthy, Listener, Initiator, Influencer, Communicator
- Program Management - Analytical, Team Player, Prioritization, Go - getter
- Total Solution Provider - Strategic, Ability to Lead along with ability to drive independently, Ability to look beyond the obvious
- Strategic - Analytical, Visionary, Challenging the status quo.
Work Knowledge, skills & abilities
- Excellent communication & interpersonal skills
- Excellent problem-solving interpersonal skills
- Results-oriented with good negotiation & communications skills
- Strong business sense
- Demonstrated ability to build and maintain key business relationships internally and externally.
- Demonstrated ability to work both collaboratively and independently in a cross-functional and team-oriented environment
- Drive & assertiveness for results
- Ready to take responsibilities and can lead territory with minimal supervision.
- Matured
About Stryker
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com.