Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Intern, Customer Services

AT Stryker
Stryker

Intern, Customer Services

Rome, Italy

Why customer service at Stryker?

Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker is also consistently listed as a 'Best Place to Work' and offers great benefits and perks - like tuition reimbursement and a wellbeing program! (*Benefits vary by country)

This role will embrace teamwork and collaboration, quality performance standards, professionalism and integrity to ensure that results are timely delivered in accordance with the project objectives and implementation plan.

Want more jobs like this?

Get Customer Service jobs in Rome, Italy delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


  • The Resource will cooperate with all the major functions of the Operations & Logistics department such as Customer Service Manager, Customer Service Supervisors, Customer Service Specialists, Asset Management, Warehouse, Kit Room to achieve "Best in Class" results for the assigned duties.
  • Ensure all Compliance, SOX, FCPA and other policies and regulations are applied and followed during the execution of the project.
  • Works under immediate supervision reporting to a CS Supervisor or CS Manager.

Interface Activities:

  • Electronic invoice check on Edicom portal
  • Invoicing order entry on Internal tools
  • Collaborate with CS supervisors and team to support customer alignment and complete EDI integration
  • Support activities in the external portal (Edicom) to manage EDI order flow

Education

  • Requires a high school diploma or equivalent
  • Commercial education as industry or office merchant or any equivalent desirable.
  • Intermediate communication capabilities in English are essential (verbal and writing).

Experience

Desirable:

  • Computer / Microsoft Office / ERP Skills (knowledge of Oracle ERP is a plus)
  • Experience in Customer Service or IT roles is a plus

Competencies & Behaviors

  • Fluency in Italian and English, both written and spoken
  • Excellent communication skills
  • Strong internal drive and motivation to make a difference and add value to an organization
  • Ability to work under pressure
  • Positive, optimistic mindset
  • Can-do attitude
  • Personal responsibility

About Stryker

Stryker is one of the world's leading medical technology companies and, together with our customers, is driven to make healthcare better.

The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.

More information is available at stryker.com

Client-provided location(s): Rome, Metropolitan City of Rome Capital, Italy
Job ID: Stryker_Combined-NY5Was9HDPuS
Employment Type: Intern

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Company Outings
    • Commuter Benefits Program
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • 401(K)
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Stryker.