This role reports directly to Credit Manager, Stryker Italy and is responsible to assigned customer portfolio and achieve annual target metrics.

Key Activities & Accountabilities

• coordinating with the Credit Manager

• Proactively manage debt collection on assigned Portfolio of accounts, minimizing the Company credit exposure and the risk of credits write off with a costant alignment with the Credit manager
• Issue the credit statements to clients using established guidelines, deadlines, procedures and process driven methodology

• Solve timely the queries from customers to facilitate payments
• Agree on payment plans with customers coordinating with the Credit Manager and ensure that they are adhered to
• Collect and analyze the reports from rating agency
• Review credit limits for both new and existing assigned customerscoordinating with the Credit Manager
• Timely purchase orders unblock if agreed with Credit Manager
• Prioritise and manage a challenging workload whilst maintaining a high level of customer service and satisfaction
• Maintain a constant alignment on activities and next steps with the Credit manager and support on ad hoc projects when required
• Make sure that communication flows and collaboration with internal departments are properly managed in order to maintain an accurate position on customers' accounts
• Ensure that all prepared communications are reviewed in advance by the credit manager and accurately recorded/documented in timely manner
• Support during Statutory and internal Audit on Account Receivables