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Clinical Support Specialist - Bucharest

AT Stryker
Stryker

Clinical Support Specialist - Bucharest

Bucharest, Romania

Why join Stryker?

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Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.

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The Job's Mission

The Clinical Support Specialist responsibilities include directly supporting Stryker products associated with Joint Replacement procedures and optimising customer service. This role within Stryker Belgium will focus on supporting our customers to provide a best in class procedural solution.

Additional responsibilities also include working with the local sales representative to coordinate training and in-theatre support to ensure exceptional levels of customer care both in theatres and in the wider hospital are delivered.

Key Activities & Accountabilities

  • Service existing customer base within the theatre and clinical environment
  • Provide theatre and other HCP staff training on Stryker products
  • Working closely with other team members within the defined region, and the National Sales Manager, to ensure customer service levels are best in class.
  • Auditing theatre and hospital stock (implants, disposables and instruments) - managing consignment levels and ensuring good asset management and stock rotation
  • Understand the clinical application of the broader Stryker portfolio to offer our customers the best possible solution
  • Conducting trials and evaluations of product in theatre and clinical environment as required
  • Additional responsibilities as directed by NSM (National Sales Manager).
  • Planning, executing and monitoring all measures necessary to help achieve industry leading support.

This encompasses in particular:

- Customer care for physicians, surgical theatre staff, hospital administration & procurement

- Organising and conducting training workshops with participation from surgical & theatre staff

- Helping initiate and drive theatres and patient pathway efficiencies for the benefit of the customer

- Understanding the local healthcare environment and overall hospital/specialty plans and strategies

About Stryker
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com.

Client-provided location(s): Bucharest, Romania
Job ID: Stryker_Combined-S2SO5JrSgJYB
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Company Outings
    • Commuter Benefits Program
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • 401(K)
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

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