Why customer service at Stryker?
Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker is also consistently listed as a 'Best Place to Work' and offers great benefits and perks - like tuition reimbursement and a wellbeing program! (*Benefits vary by country)
We're currently looking for a Casual Field Service Engineer to join our supportive team on the ground 2-3 days per week in Sydney. In this role, you will provide hands-on technical support to service the requirements of Stryker's medical customers.
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Who we want:
- Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
- Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
- Self-starters. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
- Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
- Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams.
What you will need:
- Demonstrated ability to operate hand tools (e.g. pliers, screwdrivers, wrenches, hammer, soldering, power tools and test/inspection equipment)
- Proven mechanical/electrical and problem solving skills
- Have the ability to troubleshoot and repair complex installations
- A positive and enthusiastic team attitude!
- Driver's license and a vehicle is needed - regular travel to Sunshine, VIC required
Culture & Benefits
This is a genuine opportunity for an ambitious and customer focused individual to progress and grow your career with a leading global medical device company that offers countless development opportunities.
Some of our benefits include:
- Join one of Australia's Best Places to Work in 2020!
- Ongoing training and opportunities for career progression
- Volunteer Days
- Being part of one of the world's largest and most recognizable brands.
- Excellent team culture - we have fun whilst we work!
- A Leader who will support & guide you throughout your career
- Access to employee benefits
- Access to our career and self-development program from day one
- Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes!
About Stryker
Stryker is one of the world's leading medical technology companies and, together with our customers, is driven to make healthcare better.
The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.
More information is available at stryker.com