Assistant Store Managers

    • Fairfield, CT

The assistant store manager will be held accountable for managing daily activities in the above mentioned departments which will include:

• People development/Diversity/Labor Relations issues

• Customer service

• Sanitation/Safety

• Merchandising/Dept Presentation

• Sales/Profit Performance

• Payroll/Productivity

• Administration
and so much more
Assistant Store Managers various positions:
PERISHABLE MANAGER

Job Description: The purpose of the Perishable Manager position is to have one person focus attention and be accountable for the daily operations of the Deli, Produce, Florist, Meat, Seafood, and Bake Shop Departments. This will allow the Store Manager to delegate daily perishable activities and free him/her up to manage people and interact with customers, etc. This will also allow the Product Specialist to concentrate from on developing people in the technical areas versus managing the daily product issues.
ROLE OF THE PERISHABLE MANAGER: The Perishable Manager will be held accountable for managing daily activities in the above mentioned departments which will include:
• responding to special or unusual customer requests
• problem solving sanitation, loss prevention, safety issues and putting plans in place
• resolving staffing issues
• resolving product shorts and overage issues
• evaluating talent and recommending associates with potential
• handling associate and labor relations issues by consulting with the store or HR manager
NON - PERISHABLE MANAGER
Job Description: The purpose of the Non - Perishable Manager position is to have one person focus attention and be accountable for the daily operations of the Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy Departments. This will allow the Store Manager to delegate daily non- perishable activities and free him/her up to manage people and interact with customers, etc. This will also allow the Product Specialist to concentrate on developing people in the technical areas versus managing the daily operational and personnel issues.
ROLE OF THE NON-PERISHABLE MANAGER: The Non - Perishable Manager will be held accountable for managing daily activities in the above mentioned departments which will include:
• People development/Diversity/Labor Relations issues
• Customer service
• Sanitation/Safety
• Merchandising/Dept. Presentation
• Sales/Profit Performance
• Payroll/Productivity
• Administration
CUSTOMER SERVICE MANAGER
Position Description: The Customer Service Manage will be responsible for recruitment, hiring, orientation, managing people development and maintaining diversity on the Front-End.
Primary responsibilities:
• Responsible for finding diverse candidates from community and within Stop & Shop to fill store's hiring needs
• Responsible for overseeing Front-end operations, Cash Office, and insuring highest level of customer service
• Manage store community and customer relations
Accountable for: scheduling and conducting interviews and involving other managers as appropriate; coordinating orientation, new hire and department specific training; following up on Associate development plan implementation and AMT progress; documenting front-end Associate performance issues; attending or coordinating job fairs; analyzing store turnover figures and developing action plans with appropriate department; counseling and coaching Associates; resolving customer issues; responding to donation requests; attending and or coordinating local community events; and managing fund raising events and gift certificate program

Essential Skills

Qualifications
Education and Experience
• Bachelor's Degree preferred
• 2+ years retail experience; store management experience required
Skills and Knowledge
• Knowledge of safe food handling
• Excellent communication, verbal, and written skills
• Exceptional interpersonal, planning and organizing, and leadership skills
• Able to manage multiple tasks and gain people's confidence
• Must be willing to travel within core market area


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