Business Systems Analyst

1 month agoNew York, NY

Squarespace is looking for a Business Systems Analyst to join our growing Business Systems Team within our Engineering department. You will partner in lockstep with our People (HR), Finance, Legal, and other Engineering teams to identify, design and deploy technology and develop solutions that promote strategic programs and operational improvements. You will improve the way we acquire and maintain internal software.

It's an exciting time to join the Business Systems Team as Squarespace scales internationally and our organization increases in complexity. We are the backbone of helping our internal teams scale-now more than ever, we need creative thinkers who enjoy solving complex problems and who are eager to build on the systems we have in place.

You will report to the Team Lead of Business Systems based in our New York City headquarters.

We have introduced our Flexible Work Philosophy for Squarespace employees, which you can find on our career page. For those who will work out of our offices 1-5 days a week, we have also introduced a detailed return to office approach to guarantee a safe return for our Squarespace employees. The safety of our people is our top priority and we will continue to monitor the status of COVID‑19.

You'll Get To...

  • Partner with HR, Finance, Legal, and other Engineering teams to provide technical and functional support-acting as a trusted project manager who understands current business processes and systems with the objective of providing functional solutions using technology
  • Develop system integrations to automate and scale business systems (using APIs, SFTPs, and Webhooks) and troubleshoot problems as they arise
  • Support our business partners through different phases of vendor management, including: vendor selection, procurement, implementation, documentation, training and hand-off to internal users, advanced support, and basic reporting configuration
  • Configure user security profiles, assign and deactivate users, perform annual audits, and potentially automate these tasks
  • Collaborate with the Security and Legal teams to ensure internal teams follow Squarespace's internal data privacy policies
  • Support software owners in creating software configurations when the configurations impact integrations or employee processes

Who We're Looking For

  • You are an experienced internal consultant-skilled at cultivating strong relationships with the business, understanding stakeholder needs, assessing options, providing recommendations and building project plans
  • You are a problem solver-you love to come up with creative solutions to complex (and sometimes ambiguous problems) and know how to not only evaluate the problem at hand, but also the potential solutions
  • You are familiar with APIs, SFTPs, Web Hook integrations
  • Bonus Experience (Not required but shout out in your application if you have any of the following):
    • You have 3+ years of in-house Business Systems Analyst experience (preferably at a high-growth technology company)
    • Experience supporting software such as Workday, Greenhouse, Netsuite, Coupa, IronClad, or Docusign
    • Experience integrating systems using middleware [e.g., Workato, Mulesoft, or Boomi]
    • Prior experience with data governance and security

Benefits& Perks

  • Health insurance with 100% premium covered for you and your dependent children
  • Fertility and adoption benefits
  • Headspace mindfulness app subscription
  • Retirement benefits with employer match
  • Flexible vacation& paid time off
  • Up to 20 weeks of paid family leave
  • Equity plan for all employees
  • Pretax commuter benefits
  • Education reimbursement
  • Employee donation match to community organizations
  • 7 Employee Resource Groups across locations
  • Dog-friendly workplace
  • Free lunch and snacks
  • Private rooftop

About Squarespace

Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in downtown New York City, with offices in Dublin, Ireland, Portland, Oregon, Los Angeles, California and Chicago, Illinois. For more information, visit www.squarespace.com.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

Client-provided location(s): New York, NY, USA
Job ID: Squarespace-4439420

Perks and Benefits

  • Health and Wellness
    • FSA
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Mental Health Benefits
    • Wellness Program
  • Parental Benefits and Childcare
    • Fertility Benefits
    • Family Support Resources
    • Paid Family Leave
    • Adoption Assistance Program
  • Work Flexibility
    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Home Office Stipend
    • Work-From-Home Stipend
  • Office Life and Perks
    • Company Outings
    • Casual Dress
    • Pet-friendly Office
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Employee Resource Groups (ERG)
    • On-Site Cafeteria
    • Holiday Events
    • Commuter Benefits Program
  • Vacation and Time Off
    • Personal/Sick Days
    • Paid Holidays
    • Unlimited Vacation
    • Paid Vacation
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement
    • Relocation Assistance
    • Company Equity
    • 401(K) With Company Matching
    • 401(K)
    • Financial Counseling
  • Professional Development
    • Learning and Development Stipend
    • Promote From Within
    • Access to Online Courses
    • Tuition Reimbursement
    • Leadership Training Program
    • Shadowing Opportunities
  • Diversity and Inclusion
    • Diversity, Equity, and Inclusion Program
    • Founder led

Company Videos

Hear directly from employees about what it's like to work at Squarespace.