Career Coach

The Opportunity
At Springboard, we are on a mission to bridge the skills gap by delivering high-quality, affordable education for new economy skills. We have helped thousands of people around the world pick up new skills quickly and effectively, helping them level up their careers to more relevant roles and Career Services play a key role in our mission.
 
As the third member of our  Career Services team, you will work closely with the Career Services Lead to coach students on all aspects of their career goals and job search, to produce great career outcomes for Springboard students. You love to coach, and will support students as they move through the career curriculum by helping them improve their networking skills, LinkedIn profiles, resumes, interviews, negotiation skills, overall communication, and fit for the roles they seek. You’ll feel the rewards instantly as students implement your advice and grow their ability to find the perfect career opportunity for them.

As Career Coach, you’ll provide 1:1 coaching to Springboard students that will improve career outcomes for our Data Science Career Track students.

Responsibilities

  • Provide 1:1 career coaching conversations with students in a high volume, online, coaching environment
  • Respond promptly and supportively to student career concerns and questions via email
  • Stay up to date on current trends in data science hiring and job search tactics that work
  • Track outcomes of coaching calls via our student CRM, providing detailed notes and information that evaluate risk factors, track success, and predict future performance
  • Escalate students of concern to the Career Services Lead for additional coaching or intervention
  • Collaborate with the Employer Relationship Manager to recommend students for job openings and information about employability

You:

  • have 1+ years experience in coaching, advising, teaching, or mentoring in a 1:1 capacity, ideally supporting individuals’ career goals
  • display outstanding customer service and high degree of responsiveness
  • are intimately familiar with the hiring process and how to conduct an effective job search
  • have a track record of producing measurable results, meeting deadlines, and balancing multiple priorities and constituencies
  • are able to build rapport and credibility with students and your colleagues across the company
  • take a genuine interest in student and career development, with experience working with candidates/students as well as hiring partners preferred.
  • are naturally agile and flexible in the face of fast-changing and undefined situations
  • have strong communication skills, especially in listening, coaching, and advising

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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