Business Operations Manager

The Company
Springboard is a rapidly-growing ed-tech startup in downtown San Francisco. We are on a mission to bridge the skills gap and prepare young professionals for the digital economy through high-ROI education. Our investors include the founders of LinkedIn and Princeton Review.

The Opportunity
Join our tight-knit 35-person team, and work directly with the founders on some of our most important projects. Your job is to help us set the foundation and solve organizational problems that could become bottlenecks to scaling. You will wear many hats, be exposed to all aspects of the business, and play an important part in building a company from the ground up.

Here are some examples of projects you might work on:


  • Operations, Financial Planning & Analysis
  • Design and implement a system to make our monthly payments to mentors (spread across 25 countries) seamless and automated
  • Build and own the company’s forecast operating and financial model, and track business performance against it each month
  • Assist CEO with financial analysis, fundraising materials, investor presentations, board and investor updates
  • Contribute to people operations projects, e.g., how might we think about performance management, org structure, communication norms as we scale?
  • Manage the agenda and planning for company’s annual team off-sites

  • Product Strategy and Execution
  • Identify and prioritize new verticals and courses to launch, informed by market research and interviews of potential users and experts
  • Work with various teams (Product, Operations, Marketing) to coordinate new course launches

  • Business Development & Partnerships       
  • Build and manage partnerships with companies that have similar audiences but non-competing products. You’ll get to work on all aspects of the deals – from sourcing to negotiation to the working with our product and engineering teams to actually execute these partnerships
  • Explore long-term business development opportunities, e.g. can we partner with employers for corporate training?

You:

  • have 2+ years’ experience at a top consulting firm, investment bank, or in venture capital / private equity
  • are a structured, analytical thinker and a strong communicator
  • are confident, entrepreneurial and self-directed — this is a role for someone who can take on a lot of responsibility very quickly
  • can hustle and routinely take initiative beyond what is required of you; you do what it takes
  • know that nothing great gets built without a lot of grunt work; you like to roll up your sleeves and nothing is beneath you
  • are intellectually honest and not afraid to say “I don’t know”
  • are fanatical about your work quality, yet have a history of getting stuff done



The Springboard team of 40 works out of offices in the heart of San Francisco and Bengaluru. We’re backed by top investors, including Costanoa Ventures, 500 Startups, Rocketship.vc, and the founders of LinkedIn, Princeton Review, InMobi, and AppDynamics. Working with us, you’ll enjoy competitive compensation, full health insurance coverage, off-site travel, office lunches and snacks, and an opportunity to impact students’ lives alongside a fun, dedicated and mission-driven team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Meet Some of Springboard's Employees

Monique Y.

Product Manager

Monique’s role is to improve the Springboard experience. She works closely with Engineering & Design to brainstorm ideas, map out product strategy, build prototypes, and test features before they go live. Fun fact—Monique was Springboard's first SF employee.

Paolo C.

Mentor Relationship Manager

After graduating from Stanford, Paolo worked as a tech recruiter for five years. Inspired by Springboard’s commitment to humanizing online education, Paolo joined the team as a Mentor Relationship Manager.


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