Business Operations Manager

The Opportunity
Springboard is a rapidly-growing ed-tech startup in downtown San Francisco. We are on a mission to bridge the skills gap and prepare young professionals for the digital economy through high-ROI education. Our investors include the founders of LinkedIn and Princeton Review.

Join our tight-knit 30-person team, and work directly with the founders on some of our most important projects. Your job is to help us set the foundation and solve organizational problems that could become bottlenecks to scaling. You will wear many hats, be exposed to all aspects of the business, and play an important part in building a company from the ground up.

Here are some examples of projects you might work on:

  • Business Development & Partnerships
  • Build and manage partnerships with companies that have similar audiences but non-competing products. You’ll get to work on all aspects of the deals – from sourcing to negotiation to the working with our product and engineering teams to actually execute these partnerships
  • Explore long-term business development opportunities, e.g. can we partner with employers for corporate training?

  • Product Strategy and Execution
  • Conduct primary and secondary research to help us prioritize new verticals and courses that we should launch. Help us understand who the audience for these offerings could be
  • Work with various teams (Product, Operations, Marketing) to coordinate new course launches

  • Operations & Finance
  • Design and implement a system to make our monthly payments to mentors (spread across 25 countries) seamless and automated
  • Assist CEO with fundraising materials, investor presentations, financial analysis, board and investor updates
  • Bring structure and process to the team and its activities, e.g., how might we think about performance management, org structure, communication norms as we scale?
  • Manage the agenda for our off-sites

You

  • have 2+ years’ experience at a top consulting firm
  • are a structured, analytical thinker and a strong communicator
  • are confident, entrepreneurial and self-directed. This is a role for someone who can take on a lot of responsibility very quickly
  • can hustle and routinely take initiative beyond what is required of you. You do what it takes
  • know that nothing great gets built without a lot of grunt work. You like to roll up your sleeves. Nothing is beneath you
  • are intellectually honest and not afraid to say “I don’t know”
  • are fanatical about your work quality, yet have a history of getting stuff done

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Meet Some of Springboard's Employees

Monique Y.

Product Manager

Monique’s role is to improve the Springboard experience. She works closely with Engineering & Design to brainstorm ideas, map out product strategy, build prototypes, and test features before they go live. Fun fact—Monique was Springboard's first SF employee.

Paolo C.

Mentor Relationship Manager

After graduating from Stanford, Paolo worked as a tech recruiter for five years. Inspired by Springboard’s commitment to humanizing online education, Paolo joined the team as a Mentor Relationship Manager.


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