Knowledge Analyst, Board Practice

Description

The Knowledge Analyst is responsible for researching through desk research or identification calls publicly available information on executives, companies and industries to enhance the content of our database. In some cases the Knowledge Analyst will be called upon to help produce industry and/or functional analysis in support of cross-border pan-regional search engagements and/or new business initiatives. This person is a practice resource interfacing with key team members within the practice as well as all corporate teams.

This role is based in the Corporate office, in the Zuid district of Amsterdam.

Key Relationships

Reports to:

Knowledge Manager and Practice Leaders

Other key relationships:

Research Analysts

Global Information Services / European Knowledge Services

Associates, Senior Associates and Consultants        

Other Knowledge Analysts

Other Knowledge Managers

Major Responsibilities

  • Work closely with the Knowledge Manager, practice Associates and core practice members to develop research on key executives, companies and industry sectors.  
  • Provide detailed analysis in support of special projects, candidate pool development and general practice administration, as well as external business development and intellectual capital efforts.
  • Through research via the internet, specialised business information databases, populate our proprietary database, Quest, with essential data on executives and companies as identified and prioritised by the practice.
  • Assist in providing content for qualifications packs for new business development initiatives. Develops a solid understanding of the potential client/client’s industry including specific information regarding the “value proposition” (competitive landscape, strengths, and weaknesses), stock performance, employee count, etc.  Synthesise information accurately.
  • Maintain current awareness of news and issues associated with key client engagements and market opportunities for the practice and share that information and knowledge in a timely way with knowledge management, consultants and associates.
  • Assist in high level name generation and organisation chart creation.  Contribute to the long list creation by leveraging internal and external databases to provide commentary on potential candidates. 
  • Assist in data gathering and analysis of board composition in various European markets for our intellectual capital programme, Board Index.
  • Develop industry and/or functional expertise by maintaining an awareness of industry trends and “best in class” leaders/future leaders.
  • Assist in improving the visibility of the internal Intranet platform by enhancing its layout, functionality and content. Manage and update information important to the practice (i.e. relevant company, executive and industry lists/reports).  
  • The ability to step up and cover in the Knowledge Manager’s absence due to travel commitments / holiday.

CANDIDATE SPECIFICATION:  KEY SELECTION CRITERIA

Ideal Experience

  • Strong research skills: Experience with collecting and organising information from databases and/or internet resources. Ability to analyse and synthesise data into other formats. Familiar with business reference resources such as Factiva, Hoovers or OneSource.
  • Computer literate: Strong knowledge of Microsoft Office platform (emphasis on PowerPoint and Excel).
  • Corporate Governance:  An interest in, and knowledge of, corporate governance on a multinational level is required.
  • Service industry expertise: 2-4 years’ experience working in a consulting environment and/or a role involving significant client service and the management of multiple projects toward tight timelines in an environment where competing demands are the norm.
  • Education: An undergraduate degree is required and a Masters degree would be a significant plus.   
  • Multi-lingual: Fluency in English is mandatory.  Written business English to the highest standard is required. Fluency in additional European languages (German, French, Italian and Spanish) would be beneficial.  
  • International outlook: Experience of operating in an international network. 

Critical Competencies for Success

Analytical Skills – Synthesises research for knowledge-building initiatives and if relevant, search assignments or intellectual capital initiatives.  Provides a succinct and accurate point of view as measured by quality and timeliness of contribution to assignment/project objectives.  The successful candidate will do this by: 

  • Listening and asking insightful questions.
  • Leveraging knowledge of an industry/function/sector and appropriate resources to gather relevant information.
  • Subjecting researched facts to extensive analysis and interpretation before drawing conclusions.
  • Making inferential leaps in thinking to reach a solution despite incomplete or ambiguous information.
  • Making decisions rapidly, despite the complexity of the issues or pressures involved.
  • Consistently performs at a high-level of quality and pays close attention to details.
  • Possess a strong thought process when dealing with complex research or data issues.  Ability to prioritise multiple projects by balancing priorities while producing a consistent volume of quality work

Project Management – Plans, manages and drives own efforts in support of the practice knowledge agenda as measured by timely completion of project tasks and feedback from project team members.  The successful candidate will do this while handling multiple projects with other deadlines while maintain on-going, long term projects.  He/she will work with individuals who have differing styles, and can therefore manage challenging expectations by:

  • Providing accurate and timely research information about executives, organisations, markets or other relevant sectors.
  • Taking ownership of the project by doing what is needed at all phases of the research process, anticipating next steps and not waiting to be told what to do.
  • Regularly reassessing priorities to align resources where/when needed and proactively reprioritising own workload to provide additional support to team where/when needed.
  • Delivering on commitments on-time or notifying as early as possible if problems occur or deadlines will slip.

Professional Approach – Contributes to the efficiency and quality of teams in order to successfully meet project objectives as measured by Consultant, Associate and peer feedback while working with individuals who have differing styles by:

  • Being authentic.
  • Listening and asking questions to clarify understanding and demonstrate knowledge.
  • Placing team goals ahead of individual goals.
  • Ability to effectively convey ideas, information or instructions in a written or verbal manner. Considering the needs of colleagues and adapting own communication style accordingly.
  • Setting expectations and clarifying tasks to avoid wasting time and resources. 
  • Offering to work outside areas of responsibility when needed. 
  • Raising issues early and finding solutions collaboratively.
  • Remaining poised when under pressure or handling unexpected challenges.
  • Proactively sharing information with those who would benefit while being discreet with confidential information.

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