Associate, Healthcare Services

    • Chicago, IL

Position Summary

Spencer Stuart is seeking to recruit an Associate for the Healthcare Services Practice who will support Payer and For-Profit/Private Equity clients. This Associate will have the opportunity to support several Partners in the Practice, but work most closely with Private Equity leaders, John Schultz and Bronwyn Lepper and the Partners who specialize in the Payer space, Dieter Freer and Matt Robbins.

Spencer Stuart offers a unique and exciting value proposition for those pursuing a career in executive search or looking to further advance client facing skills: An Associate at Spencer Stuart can:

  • Provide career advice and coaching to candidates
  • Deliver insight and recommendations on critical client challenges
  • Develop an impressive network of candidates and clients through assignments, internal and external contacts
  • Develop/deepen industry and functional knowledge expertise
  • Learn through an apprenticeship culture supported by formal training opportunities
The right candidates for the Associate role will bring strong business acumen, intellectual curiosity, critical thinking and excellent communication and advisory skills to the role. They must possess exemplary project management skills, a customer-service orientation and a team mentality, as well as professional presence and polish. The Associate will work internally with a variety of Consultants in all sectors of the practice and externally with diverse, senior-level executives and board members.

It is preferred for the Associate to be based in Chicago, but Minneapolis, New York, Boston, Atlanta, or Los Angeles will also be considered.

Key Relationships

Reports to:
Director of Associates

Consultants (on an assignment basis)

Other Key Relationships:
Practice Leaders/Members

Associate Practice Leader (APL)

Office Manager

Associates, Senior Associates and Consultants Analysts

Search Coordinators/Executive Assistants

Knowledge Managers

Corporate Research Services

Key Responsibilities
  • Contribute actively to the start-up phase of each search by participating in client kick-off meetings with the Consultant and assisting in the development of the position specification, search strategy and target list of companies.
  • Gather relevant information regarding the appropriate industries and target companies. Identify potential prospects and sources.
  • Represent the client effectively in the marketplace, discussing the opportunity with relevant executives.
  • Validate potential candidates through reference and source calls.
  • Partner with the Consultant to develop and present a slate of qualified candidates to each client. Anticipate what needs to drive the search to closure and be prepared to supply additional information, such as related industry/segment trends, market findings, reaction to the opportunity, compensation data, etc., gained during the course of a search.
  • Contribute to the preparation of position specifications, candidate presentations and reference reports adhering to the Firm's assessment methodology.
  • Communicate effectively with the Consultant and Executive Assistant, and remain fully abreast of search developments, in order to communicate accurately and credibly regarding the assignment.
  • Prepare organized information for the client progress reports/meetings by teaming with the Consultant and the Executive Assistant. Provide an informed perspective on prospects/candidates and how they match against the key selection criteria.
  • Be aware of activities and management changes in the healthcare services industry; keep team members apprised of relevant developments in the marketplace.
  • Add to the firm's candidate pool expertise by continually identifying and introducing new talent to the firm. Ensure that up to date assignment, company and candidate information during the course of an assignment is always available for colleagues, by leveraging technology and information from the firm's state-of-the-art, proprietary database.
  • Contribute to responses to inquiries for new business, as well as business development initiatives.
  • Be willing and proactive about contributing to local, practice or firm-wide initiatives. Coordinate and share practice related information with colleagues for potentially broader distribution.

Ideal Experience


Business experience
At least four years of business experience in executive search, professional services or private equity environment. Preference will be given to those coming from search.

Industry knowledge/familiarity
Deep domain expertise and/or personal interest in healthcare services is desired.

Experience working in a high-performance environment
Experience working in a high-performance environment in a role where multiple projects and competing demands are the norm.

Strong academic credentials
Strong academic credentials from a well-regarded university; a graduate degree is desirable.

Critical Capabilities for Success

Project Management

Plans, manages and drives own efforts to identify and develop a slate of quality candidates as measured by consultant, client and candidate feedback. The successful Associate will do this while handling multiple projects with competing deadlines, working with individuals who have differing styles, and managing challenging expectations:
  • Takes an end-to-end view of each project & the required resources; works at pace and with attention to detail while managing competing deadlines and priorities; has a sense of urgency.
  • Understands the search process (from internal kick-off to referencing); asks questions to understand; and is proactive.
  • Works on multiple projects; meets deadlines and is resilient under pressure; delivers on commitments on time or notifies as early as possible if deadlines will slip.
  • Demonstrates enthusiasm, tenacity and intellectual curiosity; action-oriented; deals with problems immediately.
  • Is results focused and flexible; demonstrates a strong work ethic.
Candidate Development

Develops qualified and interested candidates for portfolio of searches. A successful Associate will develop excellence in search strategy to build strong contact management lists:
  • Observes and asks questions to fully understand the issue; synthesizes information from a variety of internal/external sources, despite possibly having ambiguous or incomplete information.
  • Gathers relevant data from a variety of sources, including views gathered through Third Party Sourcing, to help determine broad capabilities, gaps, qualifications/fit; articulates reasons for fit to spec in a succinct manner.
  • Determines priority of which potential candidates to approach.
  • Adds meaningful notes on Quest, diligently uses the initial assessment feature.
Credibility and Influence

Communicates effectively both in writing and verbally; has "gravitas" (executive presence) and is able to build relationships. Able to hook candidates and convince consultants to meet them, building a strong internal brand:
  • Interacts with a range of internal and external stakeholders and candidates with differing styles and egos, understanding and appreciating what is important to each.
  • Becomes a credible and authentic professional by observing colleagues and emulating role models.
  • Adapts verbal and written communications according to expectations for role and audience, specifically how to be confident, succinct, concise, prepared and professional.
Market and Candidate Knowledge

Obtains and incorporates knowledge to enhance client work in a meaningful way. Knows how to get information, effectively uses the available firm resources, developing and sharing candidate pool knowledge:
  • Identifies executive movements in the market and updates Quest (ideally in real time) and colleagues; asks questions and shows interest in networking.
  • Has a genuine interest in/curiosity about people and businesses; and has an understanding of businesses and their interrelationships.
  • Understands how to identify and navigate the various relevant sources available (Quest, Passport, Global Information Services, Hoovers, LinkedIn, etc.).
Developing Self and Others

Develops self and others; seeks and provides feedback, modifies own performance or behavior based on feedback. A successful Associate is constantly growing, learning and enhancing his/her skills and capabilities:
  • Seeks and is open to feedback from colleagues, placing value on self development efforts; seeks opportunities for growth.
  • Is self-aware and open to changing one's own behavior.
Firm Values

Champions the Firm's values, culture and Code of Conduct; engages, participates and collaborates with others. A successful Associate, who people like working with and who may over time also have a leadership role:
  • Accepts others' opinions and encourages teamwork.
  • Brings cultural awareness and sensitivity to each interaction with colleagues.
  • Participates actively and contributes to internal activities; engages with office and practice.
  • Represents Spencer Stuart well by speaking positively about the Firm and aligning behavior to Firm values.
  • Conducts themselves in a way that is consistent with the Firm's values.

Spencer Stuart is an equal opportunity and affirmative action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity


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