Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
Speedway

Customer Service Telephone Representative

Enon, OH

Description

Position Location: Enon, Ohio

Position Hours: 11am-8pm Must be able to work weekends

Job Overview:

The primary responsibility of the position is to answer incoming customer service calls and to provide an exceptional customer experience to our customers while attempting to help resolve their issues/concerns.

Selected candidate will be required to enter accurate and detailed case information into the Microsoft Dynamics database and also work within the Speedy Rewards accounts database, known as Logix.

The selected candidate may be asked to work anytime between the hours of 7:00am - 8:00pm on occasion by management.

Want more jobs like this?

Get jobs in Enon, OH delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


Core Job Responsibilities:

1. Providing an exceptional customer experience to our customers via phone or email.

2. Data entry of accurate and detailed information into the Customer Service claims database.

3. Reviewing and making necessary changes and/or updates to Speedy Rewards accounts.

4. Maintaining knowledge of the ever-changing promotions that have an effect on our customers.

Minimum Requirements

Education Level: High School Diploma or Equivalent

Work Experience Desired:

Previous customer service and/or call center experience would be helpful. Bilingual or speaking Spanish a plus.

Other Skills:

Excellent verbal & written communication skills. Professional phone etiquette. The ability to multi-task and function in a fast pace work environment. Strong problem-solving skills.

Job ID: Speedway-91551536868
Employment Type: Other

This job is no longer available.

Search all jobs