Systems Engineer III - Operation Systems Support

    • Greenwood Village, CO

Client Reference Code: 258717

The Systems Engineer III / Network Management System Engineer is responsible for implementation, maintenance and support of enterprise-wide OSS (Operations Support Systems) applications and their associated operating systems and databases. The engineer is also responsible for application administration of OSS applications supporting all Charter Divisions.


  • Maintain the assigned applications: log ingestion, kafka/message bus, Hadoop and IPDR, with all applicable patches, upgrades, bug fixes and configuration changes when required
  • Planning, testing and implementing future developments within team process and in conjunction with team members
  • Create and provide presentations to peers and management when required
  • Responsible for the detailed level configuration requirements of the hardware, OS configuration, and scripting efficiencies as well as detailed [low level] OS knowledge for changes that may be required for break fix repairs
  • Responsible for on-call notifications from the NOC and APO support center specific to the team applications during the on-call rotation time slot for this role
  • Participates in future planning of the architecture with team peers, advanced engineering and management
  • Other duties as assigned specific to the success of the OSS platform team which may include the supporting of a other platform initiatives when the support/help is needed
  • Bachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience
  • Minimum of five (5) years of Systems Engineering experience
  • At least (5) years of experience working with Linux/Unix
  • Minimum of five (5) years network / OSI model, database interaction and utilization
  • Minimum of five (5) years of hands-on experience in developing and supporting analysis environment applications and network elements
  • Must have two (2) years experience maintaining, supporting and administering a log ingestion environment, ie: Splunk, ELK, logrythm etc.
  • Must have two (2) years experience maintaining, supporting and administering a messaging bus environment, ie: kafka, stream processing tools, rabitMQ or other
  • Experience working with the following technologies are beneficial: Vertica, Linux RedHat or CentOS, python, bash, PERL, SQL, IP networking protocols, network analytics [some variant of these tools]
  • Working knowledge of these protocols: DNS, RADIUS, LDAP, SSO, IPDR and how they work in a network
  • Experienced with one or more of the following applications: Splunk, ELK, syslog, kafka [apache, confluent or cloudera], Hadoop, SQL/mysql
  • Operational support experience at the carrier or large enterprise level
  • Experience with one or more of the following applications: Network routing, network switching, load balancing, disaster recovery, scaling and sizing for network bandwidth utilization
  • Strong skill and capabilities with the development and documenting of standards, processes and procedures
  • Undertaking routine maintenance of assigned systems, including system patching/upgrades and compliance management along with outage calls for support participating in an on-call operational capacity
  • Working closely with other teams and collaborating with other team members
  • Experience with 2nd and 3rd level support and problem resolution
  • Experience working within Telecommunications industry, preferably MSO or large Tier 1 carrier
  • Database administration and mining
  • Scripting capabilities in python
  • Data analytics and tool management experience
  • Certifications with Splunk, kafka, networking server, OS vendor [linux based] and/or hardware vendor

Job Code : ISY350 Systems Engineer III Exempt


Back to top