RFS Administrative Assistant

Job Description

Work location is College Park Corporate Office

Duties and Responsibilities

  • Review each move-out voucher to assure proper information has been received from each community. Fill out Collections Acceptance Criteria Checklist notating information omitted and submit to Collection Manager
  • Responsible for inputting information from the move-out vouchers to create new accounts
  • Responsible for Credit Bureau consumer reporting, updates and disputes
  • Responsible for reference and verification calls
  • Process all mail return into collection software with correct up-to-date information
  • Responsible for answering and directing phone calls
  • Responsible for revising all applicable accounts
  • Responsible for all internal and outgoing mail
  • Secure and accept payments from customers
  • Responsible for payment input, bank deposits and insufficient check processing
  • Type memos, letters, and create & revise forms as needed
  • Contribute to the team's effort by accomplishing tasks and assisting with projects as needed
  • Comply with all Southern Management's policies and procedures
  • Perform various other duties as assigned by Director and/or Supervisor

Skills Required

  • Computer knowledge
  • Light typing
  • Customer service skills
  • Communication skills

Key Performance Indicators

Exhibits the following performance expectations:

o Teamwork

o Dependability

o Communication

o Understands Role, Responsibilities and Job Skills

o Time Management and Planning

o Quality of Work

o Safety

  • Accurate data inputted on new accounts
  • Bank deposits and payments are correctly done without error
  • Meet department goals and objectives

The Benefit of Benefits:

The Benefit of Benefits:

Hourly rate is only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry.

Southern provides:

  • Health and Dental Insurance for you, your spouse and/or immediate family at a remarkably low cost
  • Dollars back on eye exams, lenses and frames
  • Group Term Life and AD&D Insurances
  • A Pension Retirement Plan
  • Leave: paid holidays, paid time off, pay for bereavement/funereal leave and jury duty
  • Short Term Disability Insurance
  • Continuing Education
  • Rental Discounts at our apartment-home communities
  • Uniforms and weekly cleaning services for service team members

At reduced rate additional cost, you can customize your package to include:Long Term Care, AFLAC, MET Life Home/Auto, Section 125, 401K Plan, 401K Roth

Benefit eligibility is dependent on Team Member Status and benefits differ depending on whether your status is full-time (40 hrs/week), modified full-time (30-39 hrs/week), or part-time (1-29 hrs/week). All benefits are subject to cancellation and/or change at any time.


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