Hotel Guest Room Houseperson

Job Description

The Hotel at the University of Maryland will open in August!

This position's start date will be in August.

Why choose Southern Management and the Hotel at the University of Maryland?

At Southern, we provide the second most essential thing that every person needs, whether it's to create a family, achieve professional success or simply enjoy life -- a roof over their head. We are a 50+ year old privately-owned company that invests in, develops, renovates, and manages residential, commercial and hospitality real estate in the Mid-Atlantic. Our portfolio includes more than 74 apartment communities, 1 million square feet of commercial space and 3 hotels across Maryland and Northern Virginia. "At Southern - people come first!" and we stand by it with our three biggest priorities: Team Member Empowerment, Above & Beyond Customer Service, and Giving Back in ways that matter.

The Hotel at the University of Maryland is a top-notch boutique hotel in a completely new building, with right-from-the-shelf equipment and appliances -- just a pleasure to work with! The HUMD team will be a 150+ people helping with the opening of the hotel and pioneering operations on the new grounds.

If you are already excited with the possibility of opening and running the new hotel with our team then read on!

What you will be doing:

  • Maintaining cleanliness, sanitation and organization of assigned work areas
  • Maintaining cleanliness and organization of floor closets
  • Transporting any Room Service trays/items in guest hallways to service elevator landings
  • Inspecting condition of all furniture for tears, rips and stains and reporting damages to Housekeeping Supervisor
  • Inspecting condition of planters and plants; removing debris, polish planters
  • Emptying trash containers, ashtrays and ash urns in all assigned areas
  • Removing trash; debris and cobwebs from all assigned areas
  • Providing timely delivery of any items requested by guests. Retrieving items from guest rooms and return to proper storage areas
  • Making up cribs and rollaway beds; transporting to designated rooms
  • Stocking Housekeeping department supplies
  • Assisting Lobby Attendant as assigned

What you will bring to the table:

  • High School Diploma or equivalent required
  • 2 years demonstrated cleaning/housekeeping experience, preferably in a hospitality environment
  • Perform job functions with attention to detail, speed and accuracy
  • Knowledge of proper chemical handling
  • Previous guest relations training
  • Ability to lift/transport at least 75 pounds
  • Push/pull carts or equipment up to 250 pounds
  • Ability to reach above head and shoulder height to perform job duties
  • Ability to stand and exert well-paced mobility for up to 8 or more hours in length
  • Excellent written and verbal communication skills
  • Compute basic arithmetic and mathematical calculations
  • Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction

The Benefit of Benefits:

Hourly rate is only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry.

Southern provides:

  • Health and Dental Insurance for you, your spouse and/or immediate family at a remarkably low cost
  • Dollars back on eye exams, lenses and frames
  • Group Term Life and AD&D Insurances
  • A Pension Retirement Plan
  • Leave: paid holidays, paid time off, pay for bereavement/funereal leave and jury duty
  • Short Term Disability Insurance
  • Continuing Education
  • Rental Discounts at our apartment-home communities
  • Uniforms and weekly cleaning services for service team members

At reduced rate additional cost, you can customize your package to include: Long Term Care, AFLAC, MET Life Home/Auto, Section 125, 401K Plan, 401K Roth

Benefit eligibility is dependent on Team Member Status and benefits differ depending on whether your status is full-time (40 hrs/week), modified full-time (30-39 hrs/week), or part-time (1-29 hrs/week). All benefits are subject to cancellation and/or change at any time.


Meet Some of Southern Management Corporation's Employees

Christian G.

Leasing Professional

Christian facilitates the entire leasing process, from matching prospective residents with the perfect apartment to supporting needs and solving issues throughout the term of the tenancy.

Be-Be H.

Special Projects Coordinator

Be-Be collaborates with teams across the entire Southern Management portfolio to coordinate resident outreach and initiative programs for all communities.


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