Manager, Mortgage Operations

About the Role

SoFi is seeking an experienced Mortgage Operations / Underwriting Manager who is passionate about the mortgage business and has the skills and experience to lead a team to deliver outstanding results. Are you craving an opportunity to work for a fast-paced startup that is poised to change the banking world? Do you embrace hard work and a collegiate culture, and want to be paid well for delivering outstanding results? Then we want to talk to you.


You will be responsible for building out an in-house mortgage customer service and underwriting operation to serve SoFi’s new mortgage business line. You will leverage your existing knowledge of the mortgage origination and underwriting processes, as well as third party vendors (law firms, property valuation specialists, servicers) to architect SoFi’s operations and underwriting infrastructure. Your primary responsibility is building out this operations, processing and underwriting functions and then ultimately supervising mortgage originations at or ahead of target while delivering an outstanding customer experience. You’ll get the perks of a start-up while working in a well-funded, profitable and disruptive financial services company changing the Australian financial services status quo.

By joining SoFi, you’ll become part of a forward-thinking company that is transforming financial services. Recently ranked as one of the fastest growing fin tech companies in the Bay Area, we’re 800+ employees strong. We offer the excitement of a rapidly growing startup with the stability of a seasoned management team.

Appropriate candidates will have 5+ years of mortgage processing experience with a strong knowledge of the existing Australian mortgage landscape, as well as of mortgage underwriting including review and approval processes, income documentation (both standard wage earner and complex / self-employed), responsible lending, and property / collateral valuation. Candidates with non-bank lending experience preferred, but not required.


  • Competitive compensation
  • 4 weeks annual leave
  • Business casual dress code


See Inside the Office of SoFi

SoFi was founded in 2011 to offer an innovative solution to the rising problem of student debt. Focused on building a community around traditional financial products, SoFi connects students and recent graduates with alumni and other community investors through school-specific student loan funds. Borrowers save time and money by refinancing their private and federal loans, investors earn an attractive return, and both sides benefit from the SoFi community.

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