Solutions Consultant

3+ months agoRemote

Who we are:

Founded in 2012, Socure is the leader in digital identity verification technology for Day Zero and beyond. Our predictive analytics platform applies artificial intelligence and machine learning techniques, with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet, to verify identities in real-time. We have more than 400 customers across the financial services, gaming, telecom, and ecommerce industries, including three of the top five banks, seven top 10 issuers, three top MSBs, multiple tier-one payroll providers, the top credit bureau, and over 75 of the largest and most successful fintechs such as Varo Money, Public, Chime, and Stash. We are funded by some of the world's best investors and entrepreneurs including Accel, Scale Venture Partners, Commerce Ventures, Work-Bench, Sorenson, Citi Ventures, Wells Fargo Strategic Capital, Synchrony, MVB Bank, Santander InnoVentures, and Two Sigma Ventures.

Our trophy case includes numerous industry awards and accolades, including being named one of Forbes America’s Best Startup Employers 2021 as well as the Best New Technology Introduced over the Last 12 months – Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked #70 on Deloitte’s Technology Fast 500™, getting listed as a Gartner Cool Vendor, and winning Finovate’s Award for Best Use of AI/ML, to name a few!

The only way we can further our mission of becoming the single, trusted source of identity verification and eliminating identity fraud is by building the best team on the planet. This is where you come in!

What the role is:

Reporting to the Head of Solution Consulting, the Solutions Consultant is the primary technical point-of-contact throughout the sales cycle and product implementation process. The Consultant will be the subject matter expert for all Socure products and will be responsible for understanding client needs and matching them to solutions using Socure's products. Consultants work collaboratively with various departments across the organization to support the sale of Socure's solutions. This individual will also be responsible for coordinating resources across several functional areas. In addition, the Consultant will work with other senior employees across the organization in ensuring our products are at the forefront of the industry.

What you'll do:

  • Collaborate with Sales Leadership in business development activities, including the presentation of products and solutions to prospective clients, the preparation of statements of work (SOWs) and pricing
  • Collaborate with Data Science on Proof-of-Concept (POCs) design and execution
  • Utilize industry and domain expertise to tailor strategies and recommendations for prospective clients
  • Work closely with Product Development to funnel concepts for product innovation and new generations to product managers
  • Drive thought leadership with Product Marketing for blogs, whitepapers, research briefs, webinars, and more
  • Serve as a means of translation between technical and non-technical audiences, both internally and externally
  • Lead meetings with project stakeholders to align resources and determine relative priority of projects to maximize business results
  • Serve as the day-to-day technical expert on external and internal projects and engagements related to sales engagements supporting both direct field sales and channel sales teams
  • Provide project leadership and mentor other team members

What you'll bring:

  • Bachelor's Degree in business administration, engineering, math, economics, statistics, computer science or other relevant field preferred
  • 6+ years of professional work experience with 3+ years of experience working in professional services consultant, customer management, or sales engineering capacity
  • Demonstrated experience leading enterprise-level engagements dealing with analytics, technology, and/or enterprise software
  • Demonstrated ability to negotiate resources and priorities with multiple stakeholders in order to drive business results
  • Prior experience or knowledge of SaaS sales processes
  • Ability to synthesize complex statistical observations into clear results and concrete recommendations (both verbally and in writing)
  • Expertise in building and delivering presentations with clear, complete messages
  • Prior experience in the financial services or wireless industries
  • Prior experience conducting credit/fraud risk management analysis, threshold optimization, and swap sets
  • Prior experience working with document image capture or other OCR or CV tools
  • Prior domain expertise with FCRA, ECOA, GLBA, PATRIOT Act, BSA, and other banking regulations 
  • Strong technical depth (ex. ML/DS technologies, SDLCs, RESTful APIs, RDBMS, etc.)
  • Excited by the challenges of a fast-paced, mission-driven company set on disrupting the identity verification industry 
  • Comfort with up to 30% travel, post-COVID—this is a remote role, with travel as required 

Perks & Benefits: 

  • Competitive base salary
  • Equity - every employee is a stakeholder in our upside
  • Medical, dental and vision benefits for employees and their dependents 
  • Parental leave and fertility support
  • Flexible PTO
  • 401K with company match
  • Stipend to supply your home office
  • Annual professional development stipend 

A Message on COVID-19:

Socure's number one priority is to safeguard the health and well-being of our team members, our families and our communities. During this unprecedented time, we are closely monitoring COVID-19 developments and updating our response plan quarterly. We are regularly soliciting feedback from our employees to help inform our return-to-office strategy. For our team members who loved going into the office, we are looking forward to meeting once again! But until then, we are striving to ensure that Socureans have the resources and support they need to excel from home. This includes a work-from-home stipend so you can build your home office and fun, virtual events so you can continue to feel connected to your coworkers.

We are an equal opportunity employer and value diversity of all kinds at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job ID: 4003949003