Senior Associate, Sales Operations

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

Snapchat is the camera used by over 150 million people every day to Snap with family, watch Stories from friends, see events from around the world, and explore expertly curated content from top publishers. In short, we are a passionate team working hard to build the best platform in the world for communication and storytelling.

We’re looking for a Sales Operations Senior Associate to join Team Snapchat! Working closely with the Sales Operations team, you will focus on designing, launching and analyzing vertical/market specific revenue programs across the globe. Working from our LA office, you will partner closely with Sales, Product, Marketing and Revenue Strategy teams to design advertiser incentives and execute and improve processes related to our sales programs.

What you'll do:

• Evaluate complex business rule and pricing exceptions, providing thoughtful cost-benefit analysis under both short- and long-term horizons

• Consult with front-line sales reps, managers and sales leaders to launch and refine high-impact revenue programs and advertiser incentives 

• Refresh pricing and inventory management workflows such as rate card production and placement booking

• Manage and refine pricing controls in partnership with internal and external audit to ensure compliance

• Assist with building dashboards to track progress and traction of programs and ad hoc deals, and leverage insights to drive recommendations

• Be knowledgeable in market trends and the competitive landscape in order to shape compelling proposals

• Use business understanding and judgment to create robust draft plans outlining priorities, activities and timelines for your area of work

• Cultivate strong working relationships with key partners—including Sales, Product, Operations, Finance, and Legal—to evaluate requests or key business issues

Minimum qualifications:

• 4+ years of experience in a role in Sales Operations, Pricing, or related field

Preferred qualifications:

• 2+ years of experience working in technology, digital media, advertising or related field

• Best-in-class partnership skills with Sales and cross-functional teams, including an ability to work collaboratively, find solutions and challenge stakeholders respectfully

• Professional operations experience within an environment that has high case volumes and requires a high degree of internal relationship management and attention to detail

• Well-versed in concepts and practices of digital advertising sales, including auction marketplaces

• Experience using Salesforce or similar customer relationship management systems

• Experience extracting data with SQL and utilizing data visualization tools like Looker or Tableau

• Proficiency with Google Suite (Sheets, Docs, Slides, etc) and Microsoft Office (Excel, PowerPoint, Word)

• Demonstrated problem solving, troubleshooting, analytical skills, attention to detail and ability to execute defined processes

• Ability to work independently and drive activities to completion through strong ownership and attention to detail in a fast-paced and ambiguous environment

• BA/BS in a quantitative field such as mathematics, economics, finance, and business

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accommodations-ext@snap.com.