We’re looking for a Technical Product Manager to join the CRM Technology group in Snap Engineering! As a member of the Information Technology org, you will drive design & delivery of projects & features primarily leveraging Force.com and related frameworks. Working from our Los Angeles, CA headquarters, you’ll collaborate with various teams in Sales and Monetization org to build scalable applications and tools to support revenue growth for advertising business. You should be an expert on out of the box capabilities of salesforce and have a good understanding of customization capabilities leveraging apex and lightning component framework.
What you’ll do:
Work with Ops Program Managers, Product Managers and Customers to understand business priorities..
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Work with engineers and salesforce admins to produce solution design specifications and get them aligned with business partners.
Manage delivery and timeline expectations with business stakeholders.
Manage backlog and groom stories for developers.
Build documentation & contribute towards engineering excellence in the area of CRM.
Knowledge, Skills & Abilities:
In depth knowledge of the Salesforce platform, it’s Out of the Box and customization capabilities.
Managing large cross functional projects using project management tools and documentation.
Writing technical specifications and getting alignment from engineers and business stakeholders.
Managing project delivery timelines.
Minimum qualifications:
Experience of launching and managing large scale CRM apps.
In depth knowledge of more than one Salesforce cloud.
Hands on development experience using Apex, Visualforce or Lightning framework.
Bachelor's degree in computer science or a related technical field.
Minimum 6 years of experience with 2 years with a large salesforce org i.e greater than 1000 users.
Preferred qualifications:
Experience managing a large Service & Community Cloud environment.
Experience building or designing complex application integrations.
Experience with Ad Platforms or online Ads Industry.
Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accommodations-ext@snap.com