Snap

Manager, Software Engineering

3+ months agoMountain View, CA

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

Snapchat is the camera used by millions of people every day to Snap with family, watch Stories from friends, see events from around the world, and explore expertly curated content from top publishers. In short, we are a passionate team working hard to build the best platform in the world for communication and storytelling.

We’re looking for an Engineering Manager, Spam & Abuse to join our Information Security Group! As a member of the Spam and Abuse team, you will continue to grow and lead the team, developing software and services to defend our platform against bot operators, spammers, and bad actors who threaten the integrity of our platform. Eventually working from our offices in either Los Angeles or Mountain View, you’ll collaborate with other teams in Information Security, and our partners in Trust and Safety, to help keep our platform a safe and respectful place for our users.

What you’ll do:

  • Create strategies to stop malicious activity on Snapchat

  • Partner with Trust & Safety, product, and other engineer teams to align strategy.

  • Develop key infrastructure and core functionality in the Snapchat app to detect and block spam bots, account hijackers, and other forms of abuse

  • Evaluate the technical tradeoffs of major decisions 

  • Deploy, monitor and troubleshoot these services

  • Build a strategic roadmap for scalable anti-abuse efforts into the future

  • Define clear success metrics for the team

  • Help Snap’s product teams design safety and abuse resistance into new products from the beginning

  • Manage and mentor a team of great people in a fast-paced, quick-to-market environment

Minimum Qualifications:

  • 5+ years of experience working in software engineering

  • 2+ years managing teams of software engineers

  • Experience with either abuse prevention or production machine learning systems

  • Excellent verbal and written communication skills, with high attention to detail

Preferred Qualifications:

  • Strong data science skills, or a background in statistics

  • Strong experience working with Trust & Safety and Customer support organizations at scale

  • Experience collaborating with internal and external stakeholders at all levels of a company

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accommodations-ext@snap.com.

Client-provided location(s): Mountain View, CA, USA
Job ID: fa012ac47e4871a92cb2af0e581566d2b1d213e5fa292db7ff1f06fdb53ff7e5