Job Type



We're SmileDirectClub , and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub , we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we're spreading smiles and positivity all over the country.

It's no small task. That's why we're looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?

We're looking for a VP of Revenue Cycle Management who will be our subject matter expert for current and future
insurance and collections functions.


  • Oversee the relationships and partnerships with dental insurance providers and customers, which requires
    implementing and managing a claims processing, cash posting, AR management and collections functions.
  • Provide oversight and thought leadership for the current dental insurance benefit verification and claim
    management functions of the RCM cycle.
  • Act as subject matter expert for all dental insurance-related functions and collections
  • Act as owner of vendor relationships for online insurance benefit verification tools
  • Interface with Finance/Accounting on issues related to payments made to PC and ELP network
  • Interface with affiliated PC and ELP network, as well as clinical operations personnel of SDC
  • Own the deployment and ongoing use of Salesforce in regard to revenue cycle and other billing-related
  • Act as business product owner for Salesforce
  • Act as business product owner for eligibility/billing/AR platforms and the collections process
  • Interface with Information Technology on issues related to RCM platforms and other technology issues
  • Assist in deployment and management of assignment-of-benefits functions
    o Claim creation and electronic submission,
    o Claim accounting functions, including cash posting, contractual and bad debt adjustment posting and
    credit balance resolution,
    o Support lockbox management functions, including document management and daily deposit balance
    o Accounts receivable management functions, including denial management, aged claim follow up and
    o Patient receivables and management functions, including patient statement rendering balance billing,
    and oversight of patient communication and collection methodologies
  • Support managed care contracting process for professional corporations and our licensed dental provider
  • Support Group National Provider Identity process for professional corporations and our licensed dental
    provider network


  • Minimum of 10 years of progressive experience in the healthcare revenue cycle functions (listed above)
  • Experience in dental and orthodontic revenue cycle (highly desired)
  • Experience in managing offshore, remote or outsourcing revenue cycle functions (required)
  • Experience as a business owner of revenue cycle technology resources, such as billing systems, online tools,
    CRM applications, etc. (required)
  • Valid passport and ability to travel out of country at least 1 week per month, and more as needed (required)
  • History of leading teams, meeting stretch deadlines and executing on project plans

Benefits of Joining the Club

  • Medical, Dental and Vision Insurance
  • 401K with match
  • PTO
  • Aligner and Whitening Benefit
  • Collaborative work environment and positive culture

Company Profile

SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile.

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