Senior Business Analyst

We're SmileDirectClub, and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub, we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we're spreading smiles and positivity all over the country.

It's no small task. That's why we're looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?

SmileDirectClub is hiring business analysts to help create the technology platform for an innovative B2C startup. We're looking for bright, ambitious, and highly capable people that are able to thrive in a fast paced dynamic environment while working with advanced technologies.


  • Ability to understand complex business problems and have a customer focused attitude when creating solutions
  • Ability to take end-user POV and translate into a business solution
  • Ability to be the "voice of the customer" when creating a technology solution
  • Perform systems analyst activities working with stakeholders to understand the business workflow and technology needs
  • Provide business and technical guidance in the areas of problem solving, design, development, system and functional testing and implementation
  • Ability to develop user stories and functional requirements
  • Ability to work on multiple tasks, prioritizing and organizing these tasks to maximize productivity
  • Ability to work independently as well as with a team of other business and technical resources
  • Mentor junior team members
  • Ability to own a task from requirements to deployment and support
  • Ability to work on multiple tasks, prioritizing and organizing these tasks to maximize productivity
  • Self-starter with strong communication skills with all levels within the organization
  • Ability to work independently as well as in a team
  • Eagerness to tackle problems outside your core competencies and learn new technologies as required

It will really make us smile if you have...
  • BS or MS in Business Administration, Computer Science, Information Systems or demonstrated industry hands-on experience in business to consumer e-commerce platforms
  • Minimum 6 years of technical business analyst experience
  • Experience in the design and development of sophisticated, modern web applications and services
  • Excellent skills in complex problem solving, project management and change management
  • Experience with agile development processes
  • Understanding of relational database structures and fundamentals

Benefits of joining the club :
  • Medical, Dental and Vision Insurance
  • 401K with match
  • PTO
  • Aligner and Whitening Benefit
  • Collaborative work environment and positive culture
SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile.

Want to learn more about us?

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Hear what our customers are saying:

See what our SmileShops are all about:

Meet Some of SmileDirectClub's Employees

Kayla S.


Kayla has been promoted to a SmileGuide, where she welcomes customers to Nashville SmileShops and guides them through the scan process—the first step to getting a smile they’ll love.

Dave H.

VP of Talent Acquisition

Dave and his team scout the country for passionate, smart, and driven employees who identify with the company mission of empowering transformation.

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