Scheduler

We're SmileDirectClub, and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub, we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we're spreading smiles and positivity all over the country.

It's no small task. That's why we're looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?

SmileDirectClub is looking for a Scheduling Representative to schedule appointments for our patients for dental scans.

Responsibilities:

  • Represent SmileDirectClub when scheduling appointments, provide key appointment information, reminder calls, and solve problems in order to ensure customer happiness.
  • Go above and beyond for the customer and achieve the "Wow" ranking on management call review evaluations each week.
  • Respond to all calls and emails with a sense of urgency.
  • Handle 125+ Inbound and Outbound calls per day.
  • Ensure every call makes the customer Smile!
It will really make us smile if you have...
  • 2-4 years Customer Service or Sales experience
  • Experience scheduling for field personnel a plus
  • HS Degree required; Associates or College degree preferred
  • Attention to detail when scheduling appointments
  • Ability to be self-motivated and organized

Benefits of joining the club :
  • Medical, Dental and Vision Insurance
  • 401K with match
  • PTO
  • Aligner and Whitening Benefit
  • Collaborative work environment and positive culture
SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile.

Want to learn more about us?

Check out https://smiledirectclub.com

Hear what our customers are saying:

See what our SmileShops are all about:


Meet Some of SmileDirectClub's Employees

Kayla S.

SmileGuide

Kayla has been promoted to a SmileGuide, where she welcomes customers to Nashville SmileShops and guides them through the scan process—the first step to getting a smile they’ll love.

Dave H.

VP of Talent Acquisition

Dave and his team scout the country for passionate, smart, and driven employees who identify with the company mission of empowering transformation.


Back to top