Project Manager - SmileShops

We're SmileDirectClub, and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub, we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we're spreading smiles and positivity all over the country.

It's no small task. That's why we're looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?

We are seeking an experienced Construction Project Manager, preferably in the Retail space, or a fast paced, nationwide tenant build out program. You will manage a wide range of construction projects in a variety of storefront locations.


  • Formulating and documenting comprehensive project plans for the assessment, cost-estimation, lay-out sign-off, construction, procurement, set-up, formal handover (construction/build-out/set-up to operations, and punch-list follow-up for all new, relocating, and remodeling SmileShops
  • Coordinating internal and external resources and facilitating effective communication for on-time delivery of the new, relocated, and remodeled SmileShops
  • Analyzing current approaches to identify opportunities to improve (Better is Better) speed and effectiveness of project execution, materials, sourcing, workflows, and costs. Proposing/formulating improvement plans for the aforementioned
  • Performing ad-hoc projects as directed by Retail Store Operations and senior leadership
  • Preparing briefs on the progress and status of projects and documenting workflows
  • Managing focus, energy, and attitude
  • Planning effectively to meet deadlines
  • Paying attention to detail
  • Demonstrating financial, analytical, and overall business acumen
  • Thinking critically
  • Understanding cause and effect relationships in processes
  • Applying project management, Lean, and Six Sigma principles/disciplines
  • Finding and solving problems, proposing solutions, and prioritizing
  • Designing, improving, and documenting processes and workflows
  • Collaborating across departments and functions
  • Demonstrating leadership and management, knowing the difference and leading by example
  • Demonstrating resourcefulness, flexibility, adaptability, and a high sense of urgency
  • Demonstrating the ability to influence others
  • Driving for results and demonstrating a desire to win
  • Maintaining subject-matter expertise of SmileShop operations and a functional awareness of other functions/departments
It will really make us smile if you have...
  • Bachelor's Degree in related field required
  • 5 years of Project Management, Operations Management, or equivalent experience
  • Project management, retail operations, program implementation, analysis, lean methodology
  • Proficient in Microsoft Office applications, web search, project tools (MS Projects, etc.)
  • Strong AutoCAD skills, able to work independently with AutoCAD
  • Willingness and ability to travel 60-80% of the time, including consecutive days
Benefits of joining the club:
  • Medical, Dental and Vision Insurance
  • 401K with match
  • PTO
  • Aligner and Whitening Benefit
  • Collaborative work environment and positive culture
SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile.

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