Operations Coordinator

We're SmileDirectClub, and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub, we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we're spreading smiles and positivity all over the country.

It's no small task. That's why we're looking for energetic, passionate, and confident Operations Coordinators who can help turn frowns into life-changing grins. Are you up for it?

How we make you SMILE...

  • Competitive compensation
  • Health, Dental and Vision Insurance
  • 401K Contribution with matching
  • 3 weeks of Paid Time Off
  • Aligner and Whitening Benefit
  • Great work environment and positive culture
  • Opportunities to grow within a fast paced, innovative company
  • Ownership in developing local geo-marketing promotions
  • Combination of data entry, customer service, and operations experience
  • Ability to work quickly under pressure and make decisions in the moment
  • Professionalism and ability to communicate effectively
  • Superior planning and problem-solving skills
  • Ability to travel (less than 25%)
  • Bachelor's Degree preferred

How you make our customers SMILE...
  • Assist the Operations team with ordering for new shops, projects, and test programs.
  • Follow up with vendors, team members, and people in the field for seamless handoffs from points A to B
  • Assist with inventory management and product transfer orders as needed
  • Track the shipments and installations necessary to facilitate new and relocating SmileShops as well as any change in the footprint of existing shops
  • Gather feedback from Shop Managers on process improvement and test programs
  • Respond to questions and resolve problems for Shop Managers and the field team
  • Ensure compliance with company standards and procedures
  • Maintain organization of server files for Operations team members
  • Complete any other tasks and errands as necessary

SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile.

Who We Are: https://vimeo.com/284966502


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