Chief Technology Officer (CTO)

We're SmileDirectClub, and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub, we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we're spreading smiles and positivity all over the country.

It's no small task. That's why we're looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?

The Chief Technology Officer will set SmileDirectClub's strategic direction, development and future growth for technology and innovation. You'll oversee architecture, software and application development while leading a multi-disciplinary team working with Agile / Lean methods making sure technology roads maps are aligned with business strategy.


  • Set, lead and develop technical strategy that aligns with SmileDirectClub's overall business objectives
  • Develop strategic plans and set timelines for evaluation, development, and deployment of portfolio wide technology (technical, web, and mobile services)
  • Represent the technological agenda in executive meetings
  • Identify opportunities for web and mobile services
  • Lead architecture team and technology owners to define technical blueprints, roadmaps, and principles that drive day-to-day design decisions
  • Develop strategic architecture vision and guiding principles that empowers autonomous design decisions
  • Establish software development process and set objectives for process
  • Oversee all system design and changes in system architecture
  • Track, analyze and monitor technology performance metrics to improve effectiveness of company's technology strategy
  • Monitor web analytics, identify company web user needs and make recommendations that align to business goals
  • Supervise quality assurance processes, integration, and system tests
  • Share and evangelize technology vision, opportunities, and risks company wide
  • Consistent record of building systems that resolve technology decisions through decision making, efficiently and at scale
  • Develop, track and control development of annual operating and capital budgets for purchasing, staffing and operations
  • Create overall technology standards and practices and ensure best practices are met
  • Keep abreast of current and new industry trends. best practices, technologies and software development
  • Take initiative in thought leadership, innovation and creativity
  • Work closely with Marketing to define and deliver new products and enhancements
  • Engage in speaking opportunities, conference, media activities to build strong online presence
  • Ensure SmileDirectClub's technological processes and service comply with all requirements, laws, and regulations
It will really make us smile if you have...
  • Bachelor's Degree in Computer Science, Information Technology, or related field
  • 15+ years of experience in software engineering, architecture and QA
  • Consistent track record developing and executing vision for technical direction
  • Technical leadership of complex, secure, high-volume, and highly available processing environments
  • Experience designing large scale, high performance, distributed systems (e. g. cloud) processing large amounts of data with high throughput characteristics
  • Experience building scalable application architectures and with the progression from traditional frameworks to micro services
  • Experience with data visualization and the cognitive science of working effectively with large volumes of data
  • Experience with machine learning
  • Consistent track record securing entire product portfolios at scale through deep knowledge of secure architectures & secure-by-design practices
  • Strong ability to bring together individuals, teams and organizations. Ability to resolve conflict and drive execution
  • Excellent communication and presentation skills to audiences of all levels and backgrounds (executive, business, and technical)
  • Successful startup experience
  • Successful experience at a mid to large size company
  • Ability to work with uncertainty and change of evolving business with enthusiasm
  • Experience with technology relative to industry; .Net / core, C#, Python, SQL Server, MongoDB, Solr, jQuery, Angular, AWS, IIS, GitHub, Grunt/Gulp, Node.JS

Benefits of joining the club :
  • Medical, Dental and Vision Insurance
  • 401K with match
  • PTO
  • Aligner and Whitening Benefit
  • Collaborative work environment and positive culture
SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile.

Want to learn more about us?

Check out

Hear what our customers are saying:

See what our SmileShops are all about:

Back to top