Associate Creative Director, Platforms

    • Nashville, TN

Job Type



We're SmileDirectClub, and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub, we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So, we're spreading smiles and positivity all over the country.

It's no small task. That's why we're looking for energetic, passionate, and confident team members who can help turn frowns, in to life-changing grins. Are you up for it?

We're looking for an Associate Creative Director of Platforms to join our dynamic fast-paced Marketing team. The ACD of Platforms will work with the creative leadership of SmileDirectClub to devise and implement a creative strategy to build our brand through our platforms including our website, app, eCommerce platforms, and our customer relationship management streams. This role will be also responsible for leading and managing the conception and execution of integrated work across all platform-based marketing channels, and will report to the Group Creative Director.


  • Work under the Group Creative Directors and other leaders on the creative and marketing team to lead strategic platform-specific creative to support SDC's business and marketing objectives.
  • Lead art direction and design across SDC's eCommerce, website and app platforms championing innovative design and industry best practices.
  • Lead creative concepting and development across SDC's customer relationship management platforms championing innovative design and industry best practices.
  • Assist with the creative development of work in paid and organic social channels.
  • Develop relationships with marketing leaders in UI/UX, Digital Experience, CRM, and Communications to deliver work that aligns with the platform-specific customer insights and messaging strategies to increase brand awareness and sales.
  • Develop and build the global creative standards and playbook for executing platform-based creative across the SDC site and eCommerce platforms, app, and CRM streams.
  • Anticipate project requirements, think creatively against demanding deadlines with acute attention to detail, and respond quickly and effectively to changing priorities in a dynamic, deadline-driven environment.
  • Take responsibility and accountability for the ideation and creative execution of award-winning, breakthrough work across marketing platform-based channels as described above.
  • Lead by example: impress the team with your vision, leadership, ideas, and craft.
  • Bring your best ideas to make the team and the work better every day.
  • Manage your team members' career development.


It will really make us smile if you have...
  • Undergraduate degree in related field.
  • 10+ years of agency experience on platform-based accounts and/or in-house platform experience.
  • A portfolio of inspirational work.
  • Demonstrated proficiency in several areas of the professional function including conception, design, and creative direction of content in website and app design and development, CRM, and digital platforms.
  • A deep understanding of digital/mobile platform best practices and a passion for driving innovation.
  • Strong verbal and written communication skills, as well as exceptional organizational and time management skills.
  • Ability to influence across the organization at multiple levels and build collaborative, productive relationships.
  • A true team spirit who thrives on working as part of an enthusiastic and energetic team, and inspiring others; demonstrating a collaborative approach to achieving results and encouraging the inputs and ideas of others.
  • Understands the importance of active listening in the role.
  • Global perspective and understanding, thinking across borders and cultures.
  • Experience building, leading and managing rapidly-growing creative teams.

Benefits of Joining the Club

  • Medical, Dental and Vision Insurance
  • 401K with match
  • PTO
  • Aligner and Whitening Benefit
  • Collaborative work environment and positive culture

Company Profile

SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile.

Want to learn more about us?

Check out

SmileDirectClub delivers straighter smiles.

SmileDirectClub Company Image

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