User Research Intern

Slack is looking for interns to work alongside our User Research team for the summer of 2017. These internships are a unique opportunity for someone pursuing an MS or PhD in Human-Computer Interaction, Sociology, Psychology, Information Science, Computer Science (or equivalent), who wishes to gain hands-on experience in a startup environment. You will conduct research, and in partnership with a team of cross-functional partners, will contribute to the development of Slack.

You will have the opportunity to work with a small and collaborative team, and will be paired with one of our user researchers who will act as your mentor throughout the program. You’ll have the ability to see the impact of your work on the product, and learn how research is done in industry.

We’re looking for researchers who are able to do one or more of the following: conduct user interviews, facilitate usability studies, design and analyze surveys, or conduct ethnographic research.

* Gather insights about customers from a variety of research methods, such as surveys, interviews, diary studies and usability studies
* Analyze qualitative and quantitative results and convey those insights to the appropriate people in the most engaging and actionable manner
* Work closely with the product teams to help them use research insights to make Slack better
* Work closely with other insights teams to tell a cohesive story about our customers

-Strong communication skills, a positive attitude and empathy
-Self awareness and a desire to improve your skills
-A curiosity about how things work
-An eagerness to jump in and help fix things



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